This tutorial will walk you through the reasons why your laptop screen is black but still running and provide you with 15 solutions. Also, it provides you with the best solution to prevent data loss.
“I am using an HP Pavilion 15 laptop with Windows 10 system. Recently, it has started to have frequent problems. When the Windows 10 system is idle for more than an hour, the HP laptop screen goes black but still running and cannot wake up. This problem also occurs when I shut down the system after working with it continuously for a whole day. My only solution at present is to press and hold the power button to force it off. But this is not a long-term solution. I must try to fix it, or I'm afraid the system will crash one day. The problem of HP laptop screen goes black but still running really gives me a headache. Can someone tell me how to do it? "
In fact, in addition to the HP laptop described in the above case, this problem may also occur in the laptop of Dell, Acer, Samsung and other brands, which really gives many users a headache. To solve this problem, you need to understand the cause of the problem and try to solve it according to the cause. Next, let's take a look at the common causes of this problem.
The problem of "laptop screen is black but still running" can be caused by both hardware and software. Therefore, when listing the reasons, we need to consider comprehensively. The following are the common reasons for this problem.
☀ Laptop display failure ☀ Poor memory contact of laptop ☀ The graphics card driver is incorrect ☀ Laptop power setting is incorrect ☀ Presence of virus or malware ☀ Incorrect quick start setting ☀ A BIOS error occurred ☀ Screensaver settings stuck
If you are troubled by the problem of the laptop screen turning black but still running, you may try the following 15 solutions in turn, I believe they can help you solve this problem.
Many laptop manufacturers have a hard reset method that allows you to restore your laptop if it goes black but still running. Although this method may result in data and application loss, it is still a valid workaround. If you do not know how to hard reset, it is recommended to contact your laptop brand manufacturer for support. The following steps use a similar HP laptop in the above case as an example.
Corrupted graphics drivers or problems with the LCD display backlight can cause the laptop screen goes black. Therefore, you need to check whether the laptop display is working properly.
When the computer memory is poorly connected or loose, it can lead to a laptop screen black but still running problem. To do this, you will need to reinstall the computer memory. Please note that this method may lead to some unintended consequences, it is recommended that the computer novice operate with the assistance of a professional.
Once you've ruled out your computer hardware problem, you can try other methods to fix the “laptop screen black but still running” problem. For example, you can use a specific shortcut to try to wake it up.
Simultaneously press Ctrl + Shift + Windows + B on the laptop keyboard and see if that resolves the issue.
This method can reset the display mode, if there is no response at one time, please try several times. If you still can't resolve the issue after several attempts, move on to the next method.
Safe Mode starts your computer without loading any third-party device drivers, and can help resolve the problem that laptop screen goes black but still running.
★ Note: If the computer does not experience the black screen problem in Safe Mode, the black screen problem may be caused by something internal to the laptop. You need to keep trying the methods below.
If your laptop's graphics card startup program is outdated or incorrectly configured, it can cause the “laptop screen black but still running” problem.
The “laptop screen black but still running” issue may be caused by an incorrect power setting. To do this, you can enter Safe Mode and change the power settings to fix the problem.
Viruses or malware can sometimes cause the “laptop screen black but still running” problem. To do this, you need to scan and remove viruses or malware in Safe Mode.
Nvidia PowerMizer is a power management software designed to extend battery life and reduce power wastage by optimizing the power usage of notebook computers. According to some users' feedback, using this software can help solve the problem of “laptop screen black but still running”. If you're using an NVIDIA graphics card, this is a method worth checking out.
File Explorer affects the display of the computer's desktop, taskbar, and other processes. When it goes wrong, it causes the desktop and taskbar to disappear, which in turn causes the entire laptop screen to go black. Therefore, you need to restart the file explorer to resolve the black screen issue.
Fast Startup is a new feature in Windows 10 that saves the system state to the hibernation archive, making your computer start up faster. However, in some cases, this feature may also cause the "laptop screen black but still running" issue. Therefore, it is recommended that you disable this feature.
★ Note: If these options are greyed out then you may need to click "Change settings that are currently unavailable".
According to some user feedback, the screen saver setting can sometimes be the culprit for the problem that “laptop screen black but still running”. To do this, you need to change this setting.
When your laptop screen goes black but still running, you can try to restore the BIOS using specific shortcut keys to fix the problem.
If resetting the computer doesn't fix the problem that “laptop screen goes black but still running”, then you have to reinstall the system. Here is an example of reinstalling Windows 10.
You can try the above 15 solutions in turn, which can help you solve the “laptop screen black but still running” problem. However, resolving this problem involves hard resetting the computer and reinstalling the system, which may result in the loss of data on the computer. It is recommended that you use AOMEI Backupper Standard to back up your files before solving the problem to add an extra layer of security to your laptop.
AOMEI Backupper Standard has a clear interface and is easy to operate, allowing you to backup important files you need on Windows 11/10/8.1/8/7 and other systems for FREE. In addition, you can flexibly back up your files to other devices, such as backing up files to the cloud, NAS devices, external hard drives, and more.
If you create an AOMEI account, you can backup files to AOMEI Cloud. It offers you 1TB free storage for 15 days after you sign up for an AOMEI account. Next, the detailed steps of File Backup via AOMEI Backupper Standard will be introduced for you. First, you need to download the software:
✍ Tips: In addition, you can also click Options, Schedule and Scheme at the bottom left to customize the settings.
▶ Options: This feature includes backing up comments, enabling encrypted backups, enabling email notifications. Among them, the encrypted backup function needs to be upgraded to the professional version before it can be used. ▶ Schedule: This software allows you to turn on scheduled backups, including daily, weekly, monthly, event triggers and USB plug in. It should be noted that event triggers and USB plug in need to be upgraded to the professional version to use.
▶ Scheme: It includes backup methods and auto-clean backup features. You can choose incremental backup, full backup or differential backup. The differential backup and automatic cleanup backup functions need to be upgraded to the professional version before they can be used.
In addition to File Backup, AOMEI Backupper Standard also provides you with more functions:
✦ When you encounter file loss or corruption, you can use the File Restore feature to restore previously created file backup images. If you are unsure of the contents of your file backup images before restoring them, you can view these backup images with the Explore Image feature to properly restore your files. ✦ In addition, you can also use the automatic File Sync feature, which helps you automatically synchronize files or folders to the target location on a schedule (daily, weekly, monthly, etc.), saving time compared to file backup. ✦ If you want to further keep your computer data safe, you can use the Disk Backup feature.
The issue “laptop screen black but still running” are more common and have many solutions. After understanding the cause of this problem, you can try the 15 solutions listed in this article in turn, I believe these solutions can help you solve this problem.
However, the above solutions involve hard resetting the computer and reinstalling the system, which may result in the loss of data on the computer. Therefore, it is recommended that you use AOMEI Backupper Standard for file backup.
AOMEI Backupper Standard has a clear interface and simple operation, which can help you backup important files in multiple Windows systems to protect your data security. In addition, the software can also provide you with functions such as disk clone and partition clone, giving you more choices.