6 Easy Fixes to Files or Folders on Desktop Not Opening

There are 6 easy fixes for files or folders on desktop not opening, with complete instructions on how to achieve them. The possible reasons are included.

By @Penny Last Updated November 13, 2024

Why can’t I open documents on my desktop?

“Hi! I’ve been using Windows 10 for several months-no problems. When I start my PC today, everything loads and looks as usual, but unable to open any of the folders that I have created on my desktop. I click but nothing happens. Sometimes, the screen will blink and then go back to the desktop (with the icons/folders). But file folders won’t open. Have tried right-click and selected open, the same thing happens.

I had previously merged a couple of emails accounts into outlook, but today it shows no other accounts (gmail, yahoo mail) and no mail. I have a lot of mail from both of these accounts. What happened? All suggestion will be appreciated.” – A user from Microsoft Community

Files on desktop not opening! Why can’t I open files/folders on my computer? There are some common reasons, such as incorrect mouse settings or desktop display settings, virus affection, mouse’s hardware failure, system file issues, etc.

How to fix the issue of files or folders on desktop not opening

Fix 1. Change incorrect mouse settings

When it comes to reasons, incorrect settings usually are the root of many issues. If your file folder won’t open, it’s necessary for you to check the settings of the mouse first.

Step 1. Press “Win + E” to open Windows File Explorer and select a folder at random.

Step 2. Under the “View” tab, click the “Folder Options” button.

Step 3. In the Folder Options window, click General > Double-click to open an item (single-click to select) > OK.

Please pay attention that this option will modify the mouse usage habits and take some minutes/hours to get used to.

Fix 2. Adjust Double-click speed of the mouse

Why can’t I open files on my computer? The Windows operating system may not recognize the speed of the mouse if you never correctly set the mouse speed. Please refer to these steps to adjust it.

Step 1. Type Mouse settings” in the search bar on your PC and hit “Enter” to open it.

Step 2. Go to Mouse Settings and click the “Addition mouse options” at the bottom.

Step 3. In the Mouse Properties window, locate the “Double-click speed“ section. Then adjust the indicator at a fast speed. Please click “OK” to close the window.

Try to open your desktop files/folders with your mouse. If your selected files on the desktop still not opening, please try the next solution.

Fix 3. Check the Registry entries 

If you fail to open the desktop icons, it may be some keys have been altered in the Login Profile. To resolve the aforementioned issue, you need to modify the Login Profile.

❌Please note that it’s risky for you to change the Login Profile and may disrupt the normal operation of your system. To prevent data loss, you’d better make a backup with free backup software, AOMEI Backupper first.

Step 1. Type “Regedit” in the search bar and hit “Enter” to open it.

Step 2. Go to the Regedit Editor window and locate HKEY-CURRENT-USER\Control Panel\Mouse in the left panel.

Step 3. Find “DoubleClickHeight” and “DoubleClickWidth” on the right. Doubel-click them and change the data value to 4

Fix 4. Run system file checker

One possible reason for files or folders on desktop not opening is related to your system files. You can try system file checker or DISM utility to find and replace corrupted system files.

Step 1. Type “cmd“ in the search box and select “Run as administrator“.

Step 2. Type “sfc /scannow“ in the command prompt window and press “Enter“ to scan for corrupted system files and replace them.

Fix 5. Perform a clean boot

Sometimes, third-party software or services may interfere with your desktop. You can attempt to boot Windows with only essential services and drivers. Here's how:

Step 1. Press "Win + R" and type "msconfig" in the Run box. Press "Enter" to continue.

Step 2. In the System Configuration window, go to the "Services" tab and check the "Hide all Microsoft services" box. Then click "Disable All".

Step 3. Go to the "Startup" tab and click on "Open Task Manager". 

Step 4. In Task Manager, right-click on each entry of the startup item and select "Disable".

Step 5. After disabling all startup items, close Task Manager and go back to the System Configuration window. Click "OK" and restart your computer.

After the reboot, check if the issue is resolved. If it is, you can gradually enable services and startup items to identify the culprit.

Fix 6. Files/folders are encrypted

Sometimes, your files/folders on desktop not opening because they’re encrypted. In this case, you need to decrypt your desktop files/folders if you have certifications.

Step 1. Right-click on your selected desktop file/folder and select the “Properties” option.

Step 2. Under the General tab, click the “Advanced” button.

Step 3. Don’t tick the “Encrypt contents to secure data” button. Please remember to click the “OK” button.

Bonus tips: Recover deleted files/folders from desktop

In addition, users may delete files on desktops but find they are still useful. Or experience data loss due to virus infection, disk formatting, Windows Updates, etc. Generally speaking, after the first deletion, you can go to the Recycle Bin to recover recently deleted files

However, it becomes useless if the files are permanently deleted. In this case, the most efficient solution is to recover them using professional data recovery software like MyRecover.

Get Back Desktop Data in 3 Simple steps
  • Integrate with two advanced scanning methods - Quick Scan & Deep Scan and can find all the recoverable data on a selected disk or partition.
  • Recover 200+ data types including documents (e.g. Recover deleted/lost Word documents), photos, videos, audios, etc.
  • Keep the deleted files with their original filename, format, quality and paths. 
  • Search or filter files or folders to locate data quickly and preview them to ensure you get what you want.
  • Compatible with Windows 11/10/8/7 SP 1 & servers, and NTFS/FAT32/exFAT/ReFS file systems.
Download SoftwareWin 11/10/8/7/Server
Secure Download

Download MyRecover and perform desktop data recovery quickly on your Windows 11, 10, 8, 7, or Windows Server computers.

Step 1. After running this software on your Windows PC. Hover the mouse over the drive and click Scan to scan.

Step 2. It will automatically run Quick Scan & Deep Scan methods to find all the recoverable data. You can choose to search, e.g. Type file or folder name, file extension in the search box or use the filter feature to lock data type, or wait to see all the deleted and other missing files as you need.

Step 3. You can then select the deleted or lost files and click “Recover x files” to restore your desktop files. Or go to the original path by expanding the Deleted Files/Recycle Bin/Other Missing Files folder. Please remember to save these recovered files in a new location.

🌟Tip: The recover button will display the number of selected files and their full size. MyRecover allows you to recover permanently deleted photos in Windows 11 for free, up to 500MB in total. To recover photos as much as possible, try advanced editions.

Relevant Q & A about Recycle Bin and desktop files

How to remove Recycle Bin from desktop?
 
You can take advantage of Windows Settings to remove Recycle Bin from desktop. Open Windows Settings > Personalization > Themes > Desktop icon settings. Don’t tick the Recycle Bin icon and click OK to close the window.
How do I restore my desktop after Windows 10 update?
 
Desktop files missing after Windows 10 update! In some cases, your desktop files are not gone. You can use the hidden files, folders, and drives features to see if there are any hidden desktop files. Or check whether you’ve signed with a temporary profile. If not, they’re probably been deleted. Try the powerful data recovery software like MyRecover to recover them.
Why won't my files open on my desktop?
 
This probably be due to corrupted files, virus infection, file or folder permissions, system file issues, incorrect mouse settings, etc.
Why can't I access my desktop folders?
 
Your desktop folder may be hidden. You can enable the hidden files, folders, and drives features in File Explorer and see if this is your issue.
How do I reset my desktop folder?
 
  • Right-click on the Desktop folder in File Explorer and select Properties.
  • Go to the Location tab, and click the Restore Default button. Then, click Yes to confirm the change.
  • Click OK to save changes and close the Properties window.