The disk check could be not performed because Windows cannot access the disk! This article helps you fix this issue and recover deleted files from hard drives with the corresponding ways.
Windows disk check tool is useful to detect and fix errors on your internal/external hard drives. But have you ever received error messages like the following user during a disk check operation?
If I click Properties on my external hard disk, it has zero bytes of free and used space. And if I click the check now under the Tools tab, it says The disk check could not be performed because Windows cannot access the disk. Is there anyone to fix it? How can I operate my external hard drive again? Thanks.
- A user from Microsoft Community
So why Windows cannot access the disk? One of the most common reasons is the loose or improper physical connection to the hard drive. Besides, a corrupted or damaged file system is also blamed for this issue.
Please read further to find feasible fixes to solve the disk check could not be performed.
According to the possible reasons, this part lists the corresponding solutions for you.
Why Windows cannot access the disk? As mentioned above, the first possible reason is the poor connection between your PC and drive, especially for external HDDs. Because a loose connection can discourage your Windows OS from recognizing your hard drives.
Please check and correct the drive connection via the following tips.
◢ Please ensure all cables are properly connected between your PC and hard drive.
◢ For external HDDs, please use the original USB cable to connect your external HDD.
◢ Please change to another USB port to connect your hard drive.
◢ For internal hard drives, you can take it out of your PC and connect it to another working PC via an external hard drive closure.
Every hard drive plugged into your Windows computer will be assigned a specific drive letter of the alphabet because drive letter assignment is a process of assigning alphabetical IDs to volumes.
Without a drive letter, you’re likely to receive this error message: the disk check could not be performed because Windows cannot access the disk. In this case, you can assign a new drive letter to this drive via Disk Management because this Windows system tool is designed to execute varied advanced storage tasks easily.
Step 1. Press “Win + X” and select “Disk Management” to enter its main interface.
Step 2. Right-click on your located hard drive and select the “Change Drive Letter and Paths” option.
Step 3. Select “Add” to assign a new drive letter to your hard drive.
Step 4. Select the “Assign the following drive letter” option. Please ensure the newly selected drive letter needs to be different from all the existing drive letters.
If the above solutions are useless for you, this issue might be caused by corrupted file systems or bad sectors. When it comes to detecting and repairing disk errors, CHKDSK is right for those users who’re proficient in computers. Let’s show how it works.
Step 1. Enter “cmd” in the search bar and click “Run as administrator” to open the command prompt window.
Step 2. Type “chkdsk F:/f /r /x” in the window. You can replace F with your external hard drive letter. Then wait to see this notice: Windows has made corrections to the file system.
Although the CHKDSK command is useful, it could prevent non-tech users from using it because of a lack of GUI. So why not try this free partition manager, AOMEI Partition Assistant Standard to check and fix errors on your partition?
Step 1. On the main interface of the tool, right-click on your selected partition. Then click Advanced > Check Partition.
Step 2. Select the first option and click the “OK” button. If your hard drive is in RAW format, please tick the last option.
After the process, you can click “OK” to exit this window.
Does CHKDSK delete files? Sometimes, it does. If you suddenly interrupt or halt the CHKDSK reparation process instead of waiting patiently, you might be eager to salvage deleted files from your hard drives.
Since many users don’t think they’re so unlucky to lose data, it’s unsurprising that there are no backups for them to prevent data loss.
So how to recover deleted files from RAW hard drives without backups? In this case, you might have no choice but to seek help from leading data recovery tools like MyRecover.
Supported by AOMEI Tech, MyRecover is designed to recover deleted & lost files from internal and external hard drives easily. If your hard drives were damaged, you can use MyRecover to recover data from RAW hard drives easily as well.
Don’t hesitate to download MyRecover on your Windows 11, 10, 8, 7, or Server PC!
Step 1. After launching MyRecover, hover the mouse over your RAW hard drive and click Scan.
Step 2. Filter your needed data according to Name, Date, Document Type, or Path.
Step 3. Go to the Deleted Files/Recycle Bin/Other Missing Files folder and select the files you want to retrieve. Then click “Recover x files” to begin the Windows data recovery process.
Please refer to the above fixes after receiving this error message: The disk check could not be performed because Windows cannot access the disk during a disk check process.
To recover deleted or lost files from local drives, please avoid writing new files to your hard drive because newly added data could overwrite the free space that originally saves your deleted data.
Besides, there’re some pertinent data loss suggestions for you.