Awesome Solutions for Can't Recover Outlook Account

If you can't recover your Outlook account, follow this step-by-step guide, whether you’re facing a temporary lock or account suspension, it will help you regain access and safeguard your data.

By @Rosie Last Updated December 25, 2024

Tried many times but still can't recover your Outlook account? You're not alone. Many users face challenges when trying to regain access to their Microsoft account.

Whether you've forgotten your password, lost your recovery information, or suspect a security breach, we’ve got you covered. In this guide, we’ll walk you through 3 step-by-step solutions, as well as a reliable tool to help safeguard your Outlook data during the recovery process.

3 Effective Solutions to Recover Your Outlook Account

Way 1. Reset Your Outlook Password

Start by checking that you're entering the correct email and password. If you’ve forgotten your password, follow the steps to easily reset your password:

1. Log In to Your Outlook Account: Go to the Outlook login page and sign in with your current credentials.

2. Go to Account Settings: Once logged in, navigate to your account settings or the security section.

3. Choose 'Change or Reset Password': Look for the option to update your password.

4. Enter Your Current Password: Follow the on-screen instructions, enter your current password, and create a new, stronger one.

5. Save Your Changes: After updating your password, save your changes. Your password is now updated, offering enhanced security.

Way 2. Recover Your Forgotten Outlook Password

If you’ve forgotten your Outlook password, don’t worry—there are two main ways to recover it:

1. Check Your Google Password Manager

If your Outlook credentials are saved in Google Chrome, you can retrieve your password from the Google Password Manager:

Step 1: Open Google Chrome and click the three dots in the top-right corner.

Step 2: Go to Settings, then select Passwords.

Step 3: Find your Outlook account in the list and click the eye icon to reveal the saved password.

2. Reset Your Forgotten Password

If you can’t find your password or haven't saved it, you can reset it:

Step 1: Visit the Outlook login page and click Forgot Password.

Step 2: Follow the instructions to verify your identity via email, phone, or security questions.

Step 3: Once verified, create a new, strong password.

Step 4: Log in with your new password—you're all set!

Way 3. Recover Your Outlook Account

You may need to go through an account recovery process if you cannot recover your password. This works best if you have recovery information (like a secondary email or phone number) linked to your account.

Here’s how to recover your Outlook account:

Step 1. Go to the Account Recovery Page: Visit the Outlook Account Recovery page and enter your Outlook email address, then click Next.

Notes:✎...
Security Questions: If you set up security questions during account creation, answer them correctly.

Step 2. Alternate Verification: If you registered a recovery email or if you registered a phone number, you’ll receive a verification code.

Step 3. Enter this code to confirm your identity.

Step 4. Create a New Password: Once your identity is verified, create a new, secure password for your Outlook account.

Prevent Future Issues: Backup Your Outlook Account

To prevent email loss or inaccessibility due to issues like being unable to recover your Outlook account, it's a good idea to back up your Outlook emails regularly. AOMEI Backupper Pro is one of the best email backup solutions for this purpose.

Sometimes, even after following all the recovery steps, you may still be unable to regain access to your Outlook account. It may be time to create a new Outlook account, it's more direct if you have backed up your Outlook with AOMEI Backupper, its excellent features would be a great help:

AOMEI Backupper
Comprehensive Email Backup Software 
  • Effortless Outlook Data Backup: AOMEI Backupper makes it easy to back up all your important Outlook data, including emails, contacts, notes, calendars, and tasks, with just a few clicks.

  • Flexible Storage Options: You can back up your Outlook emails to a variety of storage devices, such as external hard drives, local disks, USB flash drives, and NAS devices, giving you full control over where your data is stored.

  • Automated Backup Scheduling: It lets you automate your backup process according to your preferred frequency—daily, weekly, or monthly. You can also set backups to trigger based on specific events, such as plugging in a USB drive.

Forward any important data or emails from your old account to your new account if you make a backup with AOMEI Backupper, and it also ensures you never lose access to important information.

Steps to Backup Your Outlook Account

Step 1: Open the AOMEI Backupper and select the "Backup" option. Then, choose "Outlook Backup" from the list of available backup types.

Step 2: Click on "Add Outlook Data" to view your mailbox folders, including Inbox, Starred, Sent Mail, Trash, and others. These will be displayed in the same hierarchy as your mailbox. Select the folders you want to back up—either in full or selectively—and click "OK".

Pro-tip: If you have multiple mailboxes, you can back them all up in one go.

Step 3: Choose or manually enter a destination path to save your backup file.

Step 4: Click "Start Backup" to begin the process. Once the backup is complete, click "Finish" to exit.

Notes:✎...
While the backup is running, you can click the icon at the lower-left corner to verify the integrity of the backup or set your computer to automatically shut down, restart, hibernate, or sleep once the process finishes.
 Backup operations can only be performed while the system is logged in. If any scheduled backups are missed, they will automatically run once the system is logged in again.

FAQs about Can't Recover The Outlook Account

1. What happens if I can't recover my Outlook account?
 
If you cannot recover your account, you may need to create a new one. However, Microsoft support may still be able to assist if your account is compromised.
2. How long does it take to recover an Outlook account?
 
Account recovery can take anywhere from a few minutes to 72 hours, depending on the security measures in place.
3. How can I back up my Outlook data before recovery?
 
To back up your Outlook data, use AOMEI Backupper to create an Email Backup, ensuring your emails and contacts are safe while resolving your account issues.

Final Words

Recovering your Outlook account can be a frustrating experience, but with the right steps and tools, you can regain access and protect your data. Be sure to follow the recovery methods outlined above and keep your recovery options up to date.

Additionally, tools like AOMEI Backupper can help you back up your Outlook data before, during, and after the recovery process. By safeguarding your important files, you’ll be better prepared in case you ever face account issues again.