[Solved] vCenter 8 Firstboot Error Step by Step Guide

Encountering a vCenter 8 Firstboot Error during deployment or upgrade can be frustrating, but this error can be solved. This article not only list common causes of vCenter 8 firstboot error, but also provide step by step solutions to fix the vCenter 8 firstboot errors.

By @Amelia Last Updated September 10, 2024
 

Help: vCenter 8 Firstboot Error During Installation

Hi, I am trying to deploy vCenter 8.0, I am getting Firstboot Failed during Install... Has anyone encounter this problem and has the fix for it? Thank you.

- Question from Broadcom Community

VMware vCenter Server is the backbone of any VMware vSphere infrastructure, providing centralized management for virtual environments. When deploying vCenter 8, encountering a firstboot error can disrupt the process. Firstboot issues typically arise during the initial setup or after upgrades, and resolving them is critical to ensuring a stable vCenter environment.

How to Troubleshoot vCenter 8 Firstboot Error [Common Causes]

When setting up vCenter 8, several factors can contribute to firstboot errors. Understanding the root causes can make troubleshooting more efficient.

1. SSO Configuration Errors

One of the frequent causes of firstboot errors in vCenter 8 is an issue with Single Sign-On (SSO) configuration. If SSO is not properly configured, the vCenter Server may fail to join the SSO domain, leading to installation or boot failures.

2. Insufficient System Resources

Another common culprit is a lack of system resources. vCenter 8 requires a certain level of CPU, RAM, and storage to operate efficiently. If these minimum requirements are not met, firstboot errors are likely to occur.

3. DNS and Network Connectivity Issues

DNS resolution and network connectivity are critical components of a successful vCenter deployment. If vCenter cannot properly resolve its hostname or communicate with DNS servers, you may face a firstboot error.

4. SSL Certificate Issues

SSL certificates play a key role in securing communication between the vCenter and its components. If there is an issue with the SSL certificates, such as expired or invalid certificates, firstboot errors may occur.

How to Solve vCenter 8 Firstboot Error

When we have firstboot error, VMware vCenter 8 fail to start service, then it can cause deployment delays, downtime and service disruption, etc. So for proper functioning, we need to recover the error urgently. Following are some detailed steps to solve the vCenter 8 firstboot error.

Step 1. Check Logs for Specific Errors

The logs provide detailed information about what went wrong during the installation or boot process.

You can check the following logs, these logs will help pinpoint whether the issue is related to SSO, database connectivity, networking, or SSL certificates.

/var/log/firstboot

/var/log/vmware/vpxd/vpxd.log

/var/log/vmware/sso/sso.log

Step 2. Verify DNS and Hostname Resolution

DNS problems are one of the most common reasons for firstboot errors. To verify DNS and hostname resolution, you need to ensure that the FQDN of the vCenter Server resolves correctly. Using nslookup or dig commands to verify that both forward and reverse DNS lookups are correct.

Step 3. Confirm Sufficient Resources

Check that your environment meets VMware’s recommended hardware requirements:

📌RAM: Minimum 16 GB

📌CPU: Minimum 4vCPUs

📌Disk Space: Adequate storage for the vCenter installation

Step 4. Check Network Connectivity

Ensure the vCenter Server can communicate with the necessary network components.

Ping the gateway, DNS server, and ESXi hosts to ensure connectivity, and verify there is no firewall blocking required ports.

Step 5. Restart vCenter Service

Sometimes, restarting vCenter services can resolve firstboot error. You can restart all services by running:

service-control --start --all

Step 6. Regenerate SSL Certificates

If the problem is SSL-related, regenerating the certificates using the VMware certificate manager tool can fix the issue:

/usr/lib/vmware-vmca/bin/certificate-manager

Follow the prompts to regenerate the certificates and apply them to vCenter Server.

Step 7. Validate vmdir and SSO

If you suspect issues with vmdir or SSO, check their respective logs and configuration. Use tools like vdcrepadmin to verify replication status and the health of the directory services.

An Effortless Way to Backup VMs for VMware ESXi

Before upgrading vCenter to 8.0, remember to back up your data first to avoid data loss if you can't start your VMs after the upgrade or if the upgrade process fails. Also, vCenter is essential for managing VMware infrastructure, so it’s quite important to keep your data secure.

AOMEI Cyber Backup is a professional VMware backup software which provides comprehensive features for ensuring the security and integrity of your virtual machines (VMs). With AOMEI Cyber Backup you can also enjoy these benefits:

✨Automated Backup: Configure a backup schedule, and backup tasks will automatically execute at the designated time. ✨Centralized Management: You can manage all backups from a single interface. ✨Flexible Storage Destination: You can store backups to local drive, network location or cloud storage. Retention Policy: In order to save storage, you can delete the unwanted or expired backups automatically.

Now you can click the following button to download the 30-day free trial.

Download Free Trial VMware and Hyper-V
Secure Download

4 easy steps to create auto backup for multiple VMs in vCenter Server

1. Bind Device: Access to AOMEI Cyber Backup web client, navigate to Source Device VMware and click + Add VMware Device to add a host. Then enter Device Information and User Information and click Confirm to bind device.

2. Create Backup Task: Navigate to Backup Task and click + Create New Task, then select VMware ESXi Backup as the Backup Type.

3. Set Task Name, Device, Target, Archive, Schedule and Cleanup for your own needs.

Task Name: You can use the default name or change the task name.

Device: Batch selected VMs managed by vCenter Server for centralized backup.

Target: Select to backup to a local path, or to a network path.

Archive: Add Amazon S3 buckets first, then go to check Archiving backup versions to Amazon S3 and click Select to choose the added Amazon S3.

Schedule: You can perform full, differential or incremental backup.

Cleanup: You can configure retention policy to auto delete old backup files.

4. Start Backup: Click Start Backup and select Add the schedule and start backup now, or Add the schedule only.

Conclusion

vCenter 8 firstboot errors can be frustrating, but with a methodical approach to troubleshooting, they are usually resolved. What’s more, remember to consult VMware’s documentation and knowledge base for more in-depth troubleshooting and to stay up-to-data with the latest patches and fixes for vCenter 8.