How to Fix Error Code 0x80072ee7 Quickly

Learn how to fix error code 0x80072ee7 quickly with our step-by-step guide. Resolve this issue effectively.

By @Miya Last Updated June 26, 2024

Understanding Error Code 0x80072ee7

Error code 0x80072ee7 is a common issue faced by Windows users, often disrupting the smooth operation of their system. This error generally indicates a problem with the Windows Update service, preventing users from downloading or installing updates. Understanding the root causes of this error is essential to effectively resolving it.

What Causes Error Code 0x80072ee7?

There are several potential causes for error code 0x80072ee7. Identifying these can help in targeting the right solution:

  1. Corrupt System Files: System files may become corrupt due to various reasons such as sudden shutdowns, malware, or hardware failures. Corrupt files can hinder the update process and trigger error code 0x80072ee7.
  2. Incorrect DNS Settings: If the DNS settings on your computer are not configured correctly, it can prevent Windows from connecting to update servers, leading to this error.
  3. Third-Party Software Conflicts: Sometimes, third-party antivirus or firewall software can interfere with the Windows Update process, causing error code 0x80072ee7.

User Cases of Error Code 0x80072ee7

Many users have shared their experiences with error code 0x80072ee7 on technology forums like Quora and Reddit. For instance, a user on Quora mentioned that they encountered this error while trying to update their Windows 10 system. Despite multiple attempts, the update would fail with the same error code. Another user on Reddit highlighted how their antivirus software was the culprit, blocking the Windows Update service. These real-world examples highlight the frustration caused by error code 0x80072ee7 and the need for effective solutions.

How to Fix Error Code 0x80072ee7: 8 Detailed Solutions

Solution 1: Run Windows Update Troubleshooter

  1. Open Settings: Press the Windows key + I to open the Settings app.
  2. Navigate to Update & Security: Click on "Update & Security."
  3. Select Troubleshoot: In the left pane, select "Troubleshoot."
  4. Run the Troubleshooter: Find "Windows Update" under "Get up and running" and click "Run the troubleshooter."
  5. Follow Instructions: Follow the on-screen instructions to complete the troubleshooting process.

Solution 2: Reset Windows Update Components

  1. Open Command Prompt as Administrator: Press the Windows key, type "cmd," right-click on "Command Prompt," and select "Run as administrator."
  2. Stop Update Services: Enter the following commands one by one, pressing Enter after each:
    • net stop wuauserv
    • net stop cryptSvc
    • net stop bits
    • net stop msiserver
  3. Rename Software Distribution Folder: Type the following commands to rename the SoftwareDistribution and Catroot2 folders:
    • ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    • ren C:\Windows\System32\catroot2 Catroot2.old
  4. Restart Update Services: Enter the following commands to restart the services:
    • net start wuauserv
    • net start cryptSvc
    • net start bits
    • net start msiserver
  5. Check for Updates: Go to Settings > Update & Security > Windows Update and click "Check for updates."

Solution 3: Change DNS Settings

  1. Open Network Settings: Right-click on the network icon in the system tray and select "Open Network & Internet settings."
  2. Change Adapter Options: Click on "Change adapter options."
  3. Access Properties: Right-click on your active network connection and select "Properties."
  4. Select IPv4 Properties: Click on "Internet Protocol Version 4 (TCP/IPv4)" and then click "Properties."
  5. Set DNS Manually: Select "Use the following DNS server addresses" and enter:
    • Preferred DNS server: 8.8.8.8
    • Alternate DNS server: 8.8.4.4
  6. Apply and Test: Click "OK" and then "Close." Restart your computer and check for updates again.

Solution 4: Run SFC and DISM Scans

  1. Open Command Prompt as Administrator: Press the Windows key, type "cmd," right-click on "Command Prompt," and select "Run as administrator."
  2. Run SFC Scan: Type sfc /scannow and press Enter. Wait for the scan to complete and follow any on-screen instructions.
  3. Run DISM Scan: After the SFC scan, type DISM /Online /Cleanup-Image /RestoreHealth and press Enter. Wait for the scan to finish.
  4. Restart Your Computer: Once the scans are complete, restart your computer.
  5. Check for Updates: Go to Settings > Update & Security > Windows Update and click "Check for updates."

Solution 5: Disable Third-Party Antivirus Software

  1. Open Antivirus Software: Open your third-party antivirus software.
  2. Disable Real-Time Protection: Locate the option to disable real-time protection and turn it off.
  3. Pause Firewall: If your antivirus includes a firewall, pause it as well.
  4. Attempt Update: Go to Settings > Update & Security > Windows Update and try updating again.
  5. Re-enable Antivirus: After updating, re-enable your antivirus and firewall to ensure your system remains protected.

Solution 6: Modify Hosts File

  1. Open Notepad as Administrator: Press the Windows key, type "Notepad," right-click on "Notepad," and select "Run as administrator."
  2. Open Hosts File: In Notepad, click "File" > "Open" and navigate to C:\Windows\System32\drivers\etc. Select "All Files" from the dropdown and open the "hosts" file.
  3. Remove Incorrect Entries: Look for any entries that could be blocking Microsoft servers (such as those related to Windows Update) and delete them.
  4. Save and Close: Save the changes and close Notepad.
  5. Restart Your Computer: Restart your computer and check for updates.

Solution 7: Perform a Clean Boot

  1. Open System Configuration: Press the Windows key + R, type msconfig, and press Enter.
  2. Select Services Tab: Go to the "Services" tab and check "Hide all Microsoft services."
  3. Disable Non-Microsoft Services: Click "Disable all."
  4. Open Startup Tab: Go to the "Startup" tab and click "Open Task Manager."
  5. Disable Startup Items: Disable all startup items by right-clicking on them and selecting "Disable."
  6. Restart Your Computer: Close Task Manager and System Configuration, then restart your computer.
  7. Check for Updates: Go to Settings > Update & Security > Windows Update and try updating again.

Solution 8: Use System Restore

  1. Open System Restore: Press the Windows key, type "Create a restore point," and select the matching result.
  2. Access System Restore: Click "System Restore" in the System Properties window.
  3. Choose Restore Point: Select a restore point created before the error occurred and click "Next."
  4. Confirm and Restore: Follow the on-screen instructions to complete the restoration process.
  5. Check for Updates: Once your system has been restored, go to Settings > Update & Security > Windows Update and try updating again.

How to Use AOMEI Backupper to Backup Windows OS

AOMEI Backupper is a powerful tool for safeguarding your system against errors like error code 0x80072ee7 by providing comprehensive backup solutions. Here’s how to use AOMEI Backupper to backup your Windows OS:

Pre-Operation Preparation

Before you begin, ensure you have:

  • Downloaded and installed AOMEI Backupper from the official website.
  • A reliable external storage device to store your backup.
  • Closed all running applications to ensure a smooth backup process.

Backup Windows OS Using AOMEI Backupper

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  1. Launch AOMEI Backupper: Open the software and select "Backup" from the main menu.
  2. Choose System Backup: Click on "System Backup" to create a complete backup of your Windows OS.
  3. Select Backup Destination: Choose the external storage device as the destination for your backup.
  4. Configure Backup Settings: You can customize backup settings, such as compression level and encryption, according to your preferences.
  5. Start the Backup: Click "Start Backup" to begin the process. Wait for the backup to complete without interrupting the operation.

Common Precautions After Backup

  • Verify the Backup: Ensure the backup file is correctly created and stored on your external device.
  • Regular Backups: Schedule regular backups to keep your data updated.
  • Secure Backup Storage: Store your external device in a safe place to prevent data loss.

Frequently Asked Questions About Error Code 0x80072ee7

What is Error Code 0x80072ee7?

Error code 0x80072ee7 is an error related to the Windows Update service. It usually indicates a problem with the system's ability to connect to the update servers, often due to network or configuration issues.

How Can I Prevent Error Code 0x80072ee7?

To prevent error code 0x80072ee7, ensure your system files are not corrupted, keep your DNS settings correct, and avoid conflicts with third-party software by keeping it updated.

What Should I Do If the Troubleshooter Doesn’t Fix the Error?

If the Windows Update troubleshooter doesn’t fix the error, you can try more advanced solutions like resetting Windows Update components, running SFC and DISM scans, or performing a clean boot.

Can I Fix Error Code 0x80072ee7 Without Professional Help?

Yes, many users can fix error code 0x80072ee7 by following the detailed solutions provided in this guide. However, if you’re not comfortable performing these steps, seeking professional help is advisable.

Why Do I Need to Backup My System?

Backing up your system is crucial to protect against data loss due to errors, hardware failures, or malware. Using a reliable tool like AOMEI Backupper ensures your data and system settings are safe and easily recoverable.

Conclusion: Why AOMEI Backupper Is Recommended

AOMEI Backupper is a robust and user-friendly solution for backing up and restoring your Windows OS, ensuring that you can quickly recover from errors like error code 0x80072ee7. Its comprehensive features, ease of use, and reliability make it an essential tool for any Windows user.

By following the solutions outlined in this guide, you can effectively resolve error code 0x80072ee7 and keep your system running smoothly. Regular backups with AOMEI Backupper will provide an additional layer of security, allowing you to focus on your tasks without worrying about potential errors or data loss.