Discover how to quickly fix Hulu error code 137 and get back to streaming seamlessly.
By @Miya Last Updated June 7, 2024
Understanding Hulu Error Code 137
Hulu error code 137 is a common issue faced by many Hulu users, often disrupting their streaming experience unexpectedly. This error typically indicates a playback failure, preventing users from watching their chosen content. User cases on platforms like Reddit and Quora reveal that this error can be quite frustrating, prompting users to seek effective solutions.
What is Hulu Error Code 137?
Hulu error code 137 appears when there is a playback issue, often related to network connectivity or streaming device problems. This error can cause the video to stop playing or fail to load, leading to interruptions in the viewing experience. Understanding the specific causes of this error is crucial for finding a solution.
Causes of Hulu Error Code 137
Several factors can contribute to Hulu error code 137:
Network Connectivity Issues: Problems with your internet connection, such as slow speeds or unstable connections, can trigger this error.
Device Compatibility: Using an incompatible device or outdated Hulu app version can lead to playback failures.
Server Issues: Sometimes, Hulu’s servers may experience downtime or technical issues, causing playback errors.
Solutions to Fix Hulu Error Code 137
Solution 1: Check and Improve Your Internet Connection
Ensuring a stable and fast internet connection is essential for smooth streaming.
Test Internet Speed: Use an online speed test to check if your connection meets Hulu’s requirements (at least 3 Mbps for SD and 8 Mbps for HD streaming).
Restart Router: Power cycle your router by turning it off, waiting 30 seconds, and turning it back on.
Use Wired Connection: If possible, connect your device directly to the router using an Ethernet cable.
Limit Bandwidth Usage: Ensure other devices on your network are not consuming excessive bandwidth.
Contact ISP: If speed issues persist, contact your Internet Service Provider for further assistance.
Solution 2: Update the Hulu App and Your Device Software
Keeping your software up to date can resolve many compatibility issues.
Check for App Updates: Go to your device’s app store and check for updates to the Hulu app.
Install Updates: Download and install any available updates for the Hulu app.
Restart Device: Restart your device after updating the app.
Update Device Software: Ensure your device’s operating system is up to date.
Reopen Hulu: Open the Hulu app and check if the error is resolved.
Solution 3: Clear Cache and Data of the Hulu App
Clearing cache and data can help resolve app-related issues.
Access Device Settings: Open the settings menu on your device.
Find Hulu App: Navigate to “Apps” or “Application Manager” and select Hulu.
Clear Cache: Tap “Clear Cache” to remove temporary files.
Clear Data: Tap “Clear Data” to reset the app’s settings.
Restart Device: Restart your device and log back into Hulu.
Solution 4: Restart Your Streaming Device
Sometimes a simple restart can fix many streaming issues.
Turn Off Device: Completely power off your streaming device.
Unplug Device: Unplug the device from the power source.
Wait a Few Minutes: Wait for at least two minutes before plugging it back in.
Turn On Device: Turn the device back on.
Reopen Hulu: Open the Hulu app and try streaming again.
Solution 5: Check Hulu’s Server Status
Hulu’s servers might be experiencing issues that are out of your control.
Visit Hulu’s Help Center: Go to the Hulu Help Center to check for any service outages.
Use Down Detector: Check websites like Down Detector to see if other users are reporting similar issues.
Wait for Resolution: If there is a server issue, you may need to wait until Hulu resolves it.
Try Again Later: Attempt to stream again after some time.
Contact Hulu Support: If the issue persists, contact Hulu support for further assistance.
Solution 6: Disable VPN or Proxy
Using a VPN or proxy can interfere with Hulu’s streaming services.
Open VPN/Proxy Settings: Access the settings for your VPN or proxy service.
Disable VPN/Proxy: Turn off the VPN or proxy service.
Restart Device: Restart your streaming device.
Log Back into Hulu: Open the Hulu app and log back into your account.
Check Streaming: Test if the error persists without the VPN or proxy.
Solution 7: Ensure Device Compatibility
Using a compatible device is crucial for a seamless streaming experience.
Check Supported Devices: Visit Hulu’s support page to confirm your device is supported.
Update Device Firmware: Make sure your device’s firmware is up to date.
Restart Device: Restart your device after updating the firmware.
Try a Different Device: If possible, try streaming on a different compatible device.
Contact Device Manufacturer: For persistent issues, contact the device manufacturer for further support.
Solution 8: Reinstall the Hulu App
Reinstalling the app can fix many underlying issues.
Uninstall Hulu App: Go to your device’s app settings and uninstall the Hulu app.
Restart Device: Restart your device to clear any remaining data.
Reinstall Hulu App: Download and install the Hulu app from your device’s app store.
Log Back into Hulu: Open the app and log back into your account.
Check Streaming: Try streaming again to see if the error is resolved.
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Frequently Asked Questions
What should I do if Hulu error code 137 persists?
If the error continues, consider verifying your internet connection, updating the Hulu app, clearing cache and data, and disabling any VPNs. If none of these steps work, contact Hulu support for further assistance.
Can outdated software cause Hulu error code 137?
Yes, outdated versions of the Hulu app or your device’s operating system can lead to compatibility issues and trigger error codes. Keeping your software updated is essential for smooth streaming.
How do I check if Hulu servers are down?
You can check Hulu’s server status by visiting their Help Center or using websites like Down Detector that provide real-time outage reports. If there is a server issue, you may need to wait until Hulu resolves it.
Are VPNs and proxies responsible for Hulu error code 137?
Yes, VPNs and proxies can interfere with Hulu’s ability to stream content, often resulting in error codes. Disabling these services can help resolve the issue.
What are the most common causes of Hulu error code 137?
Common causes include network connectivity issues, device compatibility problems, and Hulu server issues. Addressing these areas can help resolve most playback errors.
Tech Terms Explained
Cache
Cache refers to temporary storage used by your device to store frequently accessed data. Clearing the cache can help resolve issues like streaming errors by removing outdated or corrupted data.
VPN (Virtual Private Network)
A VPN encrypts your internet connection and routes it through a remote server. While useful for privacy, VPNs can interfere with streaming services like Hulu. Disabling your VPN can help fix playback issues.
Firmware
Firmware is the software that provides low-level control for a device’s specific hardware. Keeping your device’s firmware updated ensures better performance and compatibility with applications like Hulu.
Tips for a Better Streaming Experience
Regularly Clear Cache: Regularly clear your app or browser cache to prevent streaming issues.
Update Software: Keep your Hulu app and device software updated to ensure compatibility.
Optimize Internet Speed: Ensure your internet speed meets the requirements for streaming services to avoid buffering and errors.
Conclusion
Dealing with Hulu error code 137 can be frustrating, but with the right troubleshooting steps, you can quickly resolve the issue and get back to enjoying your favorite shows. Whether it’s checking your internet connection, updating your software, or clearing cache and data, these solutions address the common causes of Hulu error codes. Additionally, regularly backing up your system with reliable tools like AOMEI Backupper ensures you're prepared for any technical issues. Keep your devices updated and your network optimized to enjoy a seamless streaming experience on Hulu.