iPhone stuck on black screen with spinning wheel? This guide will tell you why iPhone 15, 14, 13, 12 stuck on spinning circle and how to solve the problem.
iPhone 15 keeps going to black screen with spinning wheel
I have an iPhone 15 that suddenly stopped working. It went to an Apple logo with a spinning wheel. What can I need to do to fix this problem? Please help.
- Question from Apple Community
In fact, iPhone stuck on black screen with spinning wheel is not a rare problem. It could happen at any time: after you turn on your iPhone, during or after iOS update, restore from backup, reset device, etc. Don’t panic! Read on to see why this error occurs and the solution to figure it out.
Various reasons can make your iPhone stuck on and we cannot say for sure. Usually, iPhone 15, 14, 13, 12, 11 gets stuck on black screen with spinning wheel because of software glitches. Besides, the hardware problems may also be the cause.
β Update error. Something goes wrong during the firmware update. β Malware attack. The viruses may affect the performance of your device. β Hardware issues. A physical component of your iPhone is damaged.
Before contacting Apple Support, you can try the following method to fix iPhone stuck on black screen with spinning circle issue.
βΊThe following methods apply to all iPhone & iPad models including: iPhone 6s/6s Plus, iPhone 7/7 Plus, iPhone 8/8 Plus, iPhone X/XR/XS (Max), iPhone 11/11 Pro (Max), iPhone SE 2020, iPhone 12/12 Pro (Max)/12 mini, iPad Pro/Air/mini, iPhone 13/ 13 Pro (Max)/mini, iPhone 14/14 Plus/ Pro (Max), iPhone 15/15 Pro (Max)
Force restart will kill the apps running in the background and also help fix iOS bugs. This is a simple trick to get out of trouble when you encounter any issues. The process of force restarting the iPhone varies from device to device.
β Force restart iPhone 8 and later & iPad with Face ID :
Quickly press and release the Volume Up button > Quickly press and release the Volume Down button > Press and hold the Side/Top button until you see the Apple logo.
β Force restart iPhone 7/7 Plus:
Press and hold Power button and Volume Down button together > Release both buttons when the Apple logo appears.
β Force restart iPhone 6s, SE and earlier & iPad with Home button:
Hold down the Home button and the Power button at the same time > Release both buttons when the Apple logo appears.
If the force restart can’t help you get rid of the “iPhone stuck on black screen with spinning circlel” issue, then you can update or restore iPhone in Recovery Mode.
1. Make sure you have installed the latest version of iTunes on computer.
2. Plug in your iPhone and run iTunes.
3. Force restart your device to put it in Recovery Mode.
4. A pop-up window will appear and ask you to update or restore your device.
If you click Update, it will update your device to the newest version without data ease. But if it does not work, click Restore instead. It will erase all existing data and reinstall iOS.
This is the last method that you can a try to fix the iPhone stuck on black screen with spinning wheel problem. Compared to Recovery Mode, DFU (Device Firmware Update) is a deeper restore. Actually, it’s the deepest iPhone restoration. Please be aware that It will erase all existing data on your device.
1. Make sure you have installed the latest version of iTunes on computer.
2. Plug in your iPhone and run iTunes.
3. Put your device in DFU Mode.
- For iPhone 6s/6s Plus an earlier:
Press and hold the Power button and Home button together for 8 seconds > Release the Power button but continue to hold the Home button until your device appear in iTunes > Release the Home button.
- For iPhone 7/7 Plus:
Press and hold the Power button and Volume Down button together for 8 seconds > Release the Power button but continue to hold the Volume Down button until your device appears in iTunes > Release the Home button.
- For iPhone 8/8 Plus, iPhone X, XS, XS Max, XR, iPhone 11, 12, 13, 14,15:
Quickly press and release the Volume Up button > Then quickly press and release the Volume Down button > Then press and hold the Side button until the screen goes black.
When the screen turns black, press and hold the Volume Down button while continuing to hold the Side button > After 5 seconds, release the Side button but continue to hold the Volume Down button until your device appears in iTunes.
Your iPhone screen display will be completely black if you have successfully entered DFU Mode. Try again if it’s not.
5. Click Restore to make it.
From the above, we have talked about how to fix the iPhone stuck on black screen with spinning wheel. As you can see, you may lose some important data when you try to restore your iPhone if you have no backup.
Everyone knows backing up iPhone is important. However, to some degree, neither iTunes nor iCloud is a good backup method. You have no choice but to backup your whole iPhone. It will occupy quite a little storage space. Besides, selectively restore is also not supported and it will erase all existing data.
To make things simple, another easy-to-use iOS backup software - AOMEI FoneBackup is recommended. It lets you backup and restore data you really need; Incremental backup allows you to backup newly added data; What’s more, it will not erase any data on device during the restoration.
Get the tool to protect your iPhone data with ease!
iPhone stuck on black screen with spinning wheel is a common problem and you can fix it through the above 3 methods. But if still failed to bypass the spinning wheel screen after trying all methods, you may need to go to a nearby Apple Store and let the technician check your phone to see if there is a hardware problem.