Tones Not Showing in iTunes? Here are Solutions! [2025]

Find out Tones not showing in iTunes? This post tells why Tones isn’t showing and offers detailed steps to put tones/ringtones on iPhone/iPad even without iTunes.

By @Kathy Last Updated December 23, 2024
 

"Tones" Tab not showing up in "library" section of iTunes. (not on iPhone)

Hi! So, I am trying to make a new ringtone for my iPhone, But the "tones" tab won't come up in the library section. This has nothing to do with my phone, just iTunes. I can't even sync music + tones from the summary tab on my phone because the section is grayed out. Where is the tones tab in iTunes? Please help!

- Question from Apple Community

Why is the tones not showing in iTunes?

iTunes, a digital media playback app and free app for Mac and PC, was released on January 10, 2001. It can be used to manage and backup iPhone data, like music, photos, etc. In iTunes 12.7 for Mac and PC, Apple not only removed the Tones feature but also removed the “Apps” feature and focus on music, movies, TV shows, products, and audiobooks.

That is to say, iTunes changes its regime, and then you can’t see Tones and Apps in iTunes 12.7 Library and its later versions, which can’t be fixed. Apple recommends you use Sounds Settings to redownload the tones without your PC.

Of course, if your iTunes is 12.6 or earlier version but Tones is not showing, you can go to “Preferences” > “General” and check whether the “Tones” box is checked. If not, check it and you can see the Tones tab in iTunes Library.

⚠️Note:
  • To check the iTunes version, you can run it on your computer, then go to Help > About iTunes and then you can see the version of your iTunes.

Now, you have figured out why Tones not showing in iTunes. We can fix it if the iTunes is 12.6 or earlier version and then we can sync iTunes playlist to iPhone or iPad. But how can we send tones to iPhone/iPad when iTunes is 12.7 or later version and we have tones in old iTunes library?

Don’t worry, it’s easy to transfer tones/ringtones to iPhone or iPad even without iTunes! You can choose AOMEI FoneBackup mentioned next part to finish the process at a super-fast speed.

Best free alternative to fix iTunes tones not showing

When you can't find your tones in iTunes, how can you easily sync them from PC to iPhone and set as your iPhone ringtones? Here we recommend a handy iPhone data transfer tool - AOMEI FoneBackup for you to finish the process right now!

FoneBackup
iPhone Ringtone Transfer Software
  • Efficiently transfer 1, 000 ringtones within 10 minutes.
  • Easy-to-use interfaces help you easily finish all data sync tasks.
  • Various audio files can be recognized (mp3, m4a, m4r, aif, wav, etc.).
  • Preview and select data you need from PC to start the transfer.
  • All moved ringtones can be directly found in the iPhone Settings app.
  • Wide compatibility supports various iOS devices/versions (iPhone 16/iOS 18).

Now you can download AOMEI FoneBackup on your Windows PC and learn from the detailed steps below to transfer the downloaded tones not showing on iPhone.

Step 1. Connect your iPhone to the computer with a USB cable. Tap Trust on the iPhone to continue.

Step 2. Install and run AOMEI FoneBackup, click Phone Transfer > Go to PC to iPhone and tap on Get Started (If you need to transfer ringtones to PC, you can also choose the iPhone to PC option to finish the process).

Step 3. Click the Ringtones icon > Drag and drop the files you need to the box.

Step 4. Confirm the files you need and click Start Transfer to begin the task.

Tips:  Once the process is finished, you can find the ringtones on your iPhone Settings app > Choose Sounds & Haptics and select Ringtones to directly set them as your iPhone ringtone.  To avoid iPhone data loss, you can also use AOMEI FoneBackup to backup iPhone 16 to PC (Go to Phone Backup > Choose Full Backup or Selective Backup to back up iPhone data as you like.)

FAQs about tones on iPhone

1. Where is tones in Apple Music?

To find ringtones on Apple Music, you can:

· Use the iTunes Store: Open the iTunes Store app on your device > Tap More > Tones to browse them by category or search for a specific song or artist.

· Use the Tone Store: Go to the iPhone Settings app > Sounds & Haptics > Ringtones, then scroll to the top and tap Tone Store. 

2. Why iPhone not appearing in iTunes?

If your iPhone isn't showing up in iTunes, it may be because you haven't trusted your computer on your iPhone, the iTunes might not be updated, the USB cable might be faulty, or there might be issues with your security software.

3. How to fix the purchased ringtone not working on iPhone?

If a ringtone you've purchased isn't functioning on your iPhone, first ensure it has been downloaded correctly by navigating to Settings > Sounds & Haptics and selecting "Download All Purchased Tones." If it's still not showing up, confirm that you're logged into the right Apple ID, check your internet connection, or restart your phone. If the problem continues, reach out to Apple support for further assistance.

Wrap things up

When you get the issue Tones not showing in iTunes, the first thing is to check the version of the iTunes is 12.7 and later versions or previous versions. For Tones not appearing in iTunes earlier versions, you can try the aforementioned solutions to fix it. For iTunes version 12.7 and larder versions, there is nothing to do to make Tones tab shows up in iTunes and you can send tones/ringtones from computer to your iPhone using AOMEI FoneBackup.