You need to download iOS 18 package using the profile, but sometimes iOS stuck on Resume Download issue appeared. Quickly fix the issue with this guide.
iOS stuck on Resume Download.
I’ve downloaded iOS 18 profile but the installation is not successful. It is stuck after I tap “Download and Install”. There is the option, Resume Download, but it is greyed out. How can I fix this problem?
- Question from Apple Community
There are 4 reasons which could lead to iOS update stuck on download and install.
According to the tests, this problem is often caused by unstable network conditions. If the session is interrupted, it is hard to resume download.
There should be enough iPhone storage to download and install iOS 18 installation package.
iPhone system glitches and Apple server issues could also cause this update stuck. You would know what to do when you have the problems in the next section.
No matter it is caused by internal or external issues, you would have the ways to troubleshoot and fix this problem.
To make your network conditions better, you could have 5 ways to do:
Turn off Wi-Fi and then turn on: This seems a no-brainer, but it works most of the time and it is the simplest solutions.
Restart iPhone: Simply shut down your iPhone and then restart it to do a soft reset on iPhone. It would be helpful to refresh all the services on iPhone.
Turn on Airplane Mode and then turn off: If you don’t want to restart iPhone, Airplane Mode will help you restart the services about Internet.
Reset Network Settings: You need to remember the passwords of your Wi-Fi, because this step will let iPhone forget all Wi-Fi passwords. Go to iPhone Settings > General > Reset > Reset Network Settings.
Restart the Router: You can restart the router to make the Wi-Fi faster or you can change the password of Wi-Fi to make sure your Internet is not stolen.
While you using the apps on iPhone, the configurations might be changed and some of them might cause the problem. Resetting all the settings will perfectly solve the problem.
Go to iPhone Settings > General > Reset > Reset All Settings.
If you find iOS 18 update resume download greyed out, you might need to clear iPhone storage to leave space for the installation package.
Go to iPhone Settings > General > iPhone Storage to clear the unneeded iPhone data.
Tips:
You could have a way to safely remove iPhone data. Using AOMEI FoneBackup to export photos, videos, and other data to computer, so you can retrieve the iPhone data if you need them someday.
In addition, updating the iPhone to iOS 18 beta might cause all kinds of problems. To protect iPhone data, you need to backup iPhone. Here we recommend an iPhone to PC transferring tool named AOMEI FoneBackup. It helps you to transfer iPhone data to computer, like your photos, videos, contacts, music, and so on. Then after updating your iOS, you can transfer data to your iPhone.
If there is already an iOS beta or update you have downloaded before, it would definitely cause your update stick this time. You could delete the old installation package or remove the failed iOS 18 package and try update iPhone later.
To remove iOS update: Go to iPhone Settings > General > iPhone Storage > find your iPhone update and delete it.
To remove iOS profile: Go to iPhone Settings > General > Profiles or Profiles & Device Management > iOS Beta Software Profile > Remove Profile.
Errors could happen in the terminal. When the new iOS is released, too many users visit the server at the same time so that some users cannot get the response from the server. If you find everything on your iPhone is OK, but iOS 18 update is still stuck, you could try it on another day.
If the service needed to be maintained or upgraded, Apple will close the service for some time. You could go to Apple System Status to check it.
Installing iOS 18 makes you enjoy the new features on iPhone, but if you have problems like update stuck on resume download, the installation won’t complete, so you need the solutions in this passage to solve it.
AOMEI FoneBackup will be very helpful for you. You could use it to export large files to computer to leave space for iOS 18 downloading and installation and protect iPhone data. Is this guide helpful? You could share it to help more people.