Are you facing the issue of iTunes not responding on Windows 10/11? Don’t worry! Read on to learn 8 proven ways to fix iTunes freezing on windows 11/10.
Why is iTunes not responding on Windows 10?
I can't get beyond the ‘Do you want to share your info?’ page when I try to open iTunes. I have to open my task manager to get it to close down. Why iTunes not working on Windows 10? What should I do to address this issue?
- Question from Apple Community
iTunes is a useful tool, provided by Apple, to backup iPhone to computer with iTunes is an effective way to protect your data. However, sometimes there are problems when using iTunes on Windows, such as iTunes not responding on Windows 10/11. Read on to find out why this problem occurs and learn 8 effective ways to help you get rid of it.
Several factors are accountable for iTunes not responding, the following are the main reasons that may cause the problem.
👉An old version of iTunes: If the iTunes version is too old, you may fail to use it on your computer smoothly. 👉Unsafe mode of iTunes: If third-party enhancement tools disrupt iTunes, it will lead to the abnormal work of iTunes on your computer. 👉iTunes occurs fault: A malfunction of iTunes means there is something wrong with it. It may also cause iTunes not to respond on Windows 10.
Below are some useful ways to solve the issue, you can try them one by one to solve the problem of “iTunes not working on Windows 10/11”.
In most cases, the first thing you can do is force out of iTunes from the task manager, then try opening iTunes again and restarting iTunes may fix the unresponsive problem.
Step 1: Go to Task Manager on your Windows 10 computer.
Step 2: Then, go to the Processes button and click on Services > Apple Moblie Device Service > Restart. A few minutes later, try running iTunes again.
Wrong or old iTunes version can result in iTunes running improperly. That may be the reason why iTunes not working on Windows 10. So, downloading and installing the new version of iTunes may fix the problem.
Open iTunes on your Windows 10 computer > go to Help on the Menu bar > Check for Updates.
If you have downloaded the latest version of iTunes but it does not work, all you can do is running your iTunes as an administrator and it will help you bypass restrictions.
Step 1: Close iTunes software with Task Manager.
Step 2: Restart your computer, then right-click the iTunes icon on your desktop.
Step 3: Select the Run as administrator option.
You can try restarting iTunes and your computer to resolve iTunes on Windows not responding. The restart process will take several minutes. After restarting the computer, please try restarting iTunes again to see whether the problem is resolved.
QuickTime plays an important role in the normal functioning of iTunes, If it doesn't work properly, it will lead to iTunes Windows not responding.
Step 1: Open the Windows 10 Control Panel and go to Program and Features, you can find QuickTime here.
Step 2: Click QuickTime to uninstall it. Next, head over and download QuickTime to install it on your computer.
If iTunes is not responding due to a third-party plugin, then you should run iTunes in safe mode.
Step 1: Hold down the SHIFT and CTRL keys and then try to open iTunes.
Step 2: Next, click Continue when the pop-up message appears, then it will disable all the third-party plug-ins that were causing the problem.
If none of the above methods solve the problem of iTunes not responding on Windows 10, it’s time to repair iTunes installation.
Step 1: Open Start menu > Apps & features > Enter > iTunes > Modify.
Step 2: Select Repair and tap on Next.
Step 3: After it is completed, click the Finish button.
If you still encounter the issue of “iTunes not opening Windows 10” after trying the above ways, why don't you try to use an iTunes alternative to back up your iPhone data? You can choose AOMEI FoneBackup as your first choice. It is a professional free iPhone backup tool for Windows PC users, which can not only create a full iPhone backup but also backup files selectively.
Compared with iTunes, AOMEI FoneBackup has these features and advantages below:
Preview and select. Compared to iTunes, you can preview and select files when you backup and restore your device. Superfast transfer speed. Transfer everything at a fast speed. For example, it can transfer 1000 songs in 9 mins. Wide compatibility. It supports most of the iPhone models from iPhone 4 to iPhone 14. Besides, it is also compatible with the latest iOS 16.
Here are instructions on how to use the app, using the example of backing up music from your iPhone to your PC.
Step 1: Download AOMEI FoneBackup connect iPhone to computer and click Trust on iPhone.
Step 2: Click Phone Backup > Selective Backup > Music > Choose the music according to your needs > click OK in the right corner.
Step 3: Choose a storage path and click Start Backup to make it.
Note✍: AOMEI FoneBackup is also an excellent iPhone transfer tool that supports the the transfer of both purchased and non-purchased music so that you can transfer non-purchased music to new iPhone.
That's all about how to fix iTunes not responding on Windows 10. Please take into account the free iTunes alternative we mentioned when you can’t get rid of iTunes issues. AOMEI FoneBackup allows you to selectively back up your files and supports most of the iPhone models. If this passage solves your problem, please share it to help more people.