Purchase FAQs
We offer 90-Day Unconditional Money Back Guarantee. If you are not completely satisfied
with
the product you purchased from us, you should notify us within 90 days from the date of
the
purchase and we will provide you with a full refund. When you request a refund, our
customer
service representatives may inquire the reason for your refund so we can improve our
products and our customer experience.
There may be a tax when you place the order. The tax is charged according to user' local tax law by MyCommerce. If you have tax-exempt qualification, you can remove the tax.
Real-time delivery. Usually, once your order is processed successfully, the download link, license code as well as an electronic invoice of the software will be immediately sent to your email.
Minor updates (e.g. 2.2.1 -> 2.2.5) are free. For the major upgrades (e.g. 2.2 -> 2.5), you need to pay a small amount of upgrade fee to get the latest version. For customers who puchased "Lifetime Upgrades" license, all major upgrades are free.
learn moreIf you don't find the answer to your question, please contact [email protected].
