Fix Bug Check 0x0000003b: System Service Exception Error

User Case: Getting Blue screen of death error code 0x0000003b

The bug check 0x0000003b is one of the more perplexing errors encountered in Windows operating systems. It is also known as the System_Service_Exception error and typically triggers a blue screen of death (BSOD), bringing the system to a halt. When the 0x0000003b error appears, it points to a System Service Exception caused by problems at a deeper level of the system's architecture. If you are experiencing this issue, don't panic. This guide will walk you through troubleshooting steps to fix the bug check 0x0000003b and get your system back on track.

Solutions to Fix Bug Check 0x0000003b

Solution 1: Update Device Drivers

Outdated or incompatible drivers are often the leading cause of the 0x0000003b error. Here's how to update them:

1. Press the Windows key + X to open the quick access menu. Select Device Manager.

2. Locate the device with a yellow exclamation mark next to it (this indicates issues).

3. Right-click on the device and choose Update Driver.

4. Select Search automatically for updated driver software.

5. Restart your computer and check if the error is resolved.

Note: Alternatively, you can visit the manufacturer’s website to download the latest drivers directly and install them manually.

Solution 2: Perform a System File Check (SFC) Scan

Corrupted system files are another frequent cause of the bug check 0x0000003b error. Running a System File Checker (SFC) scan can repair these files:

1. Press the Windows key + S and type Command Prompt.

2. Right-click on Command Prompt and select Run as Administrator.

3. In the command prompt, type sfc /scannow and press Enter.

4. Wait for the scan to complete. The process might take some time.

5. If the scan detects issues, it will automatically fix them.

Note: The SFC scan will attempt to replace corrupted or missing system files with healthy versions from a local cache.

Solution 3: Identify the Driver to Fix 0x0000003B Error

A common reason for the system_service_exception error is issues with the drivers on your system, especially unassigned ones. To find which drivers are causing the error, you can use a driver verifier tool to check for unassigned drivers. Follow these steps to fix the issue:

Step 1: Open Windows PowerShell as an administrator.

Step 2: In the PowerShell window, type verifier and press Enter.

Step 3: When the dialog box appears, choose Create standard settings and click Next.

Step 4: Select Automatically select unassigned drivers and click Next. The tool will now check for all unassigned drivers and show them in a list.

Step 5: After the message "Operation completed successfully" appears, close Windows PowerShell and restart your computer to see if the issue is fixed.

Solution 4: Resetting BIOS to Resolve the System Service Exception Error

Resetting the BIOS can help fix misconfigurations that might be causing the error. Follow these steps to reset it:

Step 1: Restart your computer and press the required key (usually F2, F10, or Delete) as soon as it starts up.

Step 2: Once in the BIOS settings, look for an option to Load Default Settings (it may also be called Load Setup Defaults). Please select it and confirm the action.

Bonus: Create System Image Windows for Data Safety

After fixing the 0x0000003b error, it's wise to back up your system files to prevent data loss if this happens again. AOMEI Backupper Professional is a top choice for creating a system image and storing it on a USB drive for safe backup.

🚩 Easy to Use: This software is designed with simplicity in mind, making it accessible for everyone.
🚩 Comprehensive Features: Beyond disk wiping, AOMEI Backupper includes backup, restore, cloning, and sync functions. Be sure to back up your data first to keep important files safe.
🚩 Flexible Wiping Options: Choose to wipe the entire disk, specific partitions, or unallocated space based on your needs.
🚩 Device Compatibility: Supports a wide range of storage options, including internal and external drives, USB drives, SSDs, HDDs, and SD cards for dependable performance.
🚩 Broad Windows Support: Compatible with all major Windows versions, including Windows 11, 10, 8, 7, Vista, and XP.

Try the free 30-day trial, then follow the easy steps to backup Windows 10 to USB.

1. Plug your USB flash drive into your computer and ensure it's detected. Then, open AOMEI Backupper.

2. On the main interface, select Backup > System Backup.

★Tip: Ensure your USB drive has enough space (at least 16GB) to hold the Windows 10 system image.

3. Choose your USB drive as the destination to save the system image. You can rename the backup task to help you easily identify it later.

★Tip: The software will automatically select the required partitions, including the system and boot files for Windows 10.

4. Click Start Backup to begin creating the Windows 10 system image on your USB drive.

★ Tips:
☄ Options lets you encrypt, compress, split the backup, enable email notification, use VSS, or perform a sector-by-sector backup.
☄ Backup Schedule allows you to set automatic backups to run daily, weekly, or monthly, event triggers, and USB plug-ins.
☄ Backup Scheme offers the choice of full, incremental, or differential backups, with the option to delete old backup images automatically.

Once the process is complete, your Windows 10 system image will be safely stored on your USB drive. Be sure to keep the USB drive in a secure location.

Why Does Bug Check 0x0000003b Occur?

The 0x0000003b error often arises due to several root causes, including:

• Outdated or Corrupted Drivers: Device drivers are essential for ensuring that your hardware functions smoothly with the operating system. If a driver becomes corrupted or is outdated, it can trigger the System_Service_Exception error.
• Corrupted System Files: Essential system files, such as those in the Windows registry or the kernel, can get corrupted over time. This corruption can directly lead to a bug check.
• Conflicts with Third-Party Software: Certain third-party applications can conflict with Windows, especially security software, resulting in the 0x0000003b error.
• Hardware Issues: Faulty hardware components such as RAM or a failing hard drive can also trigger the error. Memory issues are common culprits when it comes to blue screen errors.
• Malware Infection: Malicious software can corrupt or delete critical system files, leading to System_Service_Exception errors.

Conclusion

The bug check 0x0000003b, or System_Service_Exception error, is a common yet frustrating issue that can cause Windows to crash unexpectedly. By following the solutions outlined in this article, you can resolve the issue and restore your system’s stability. Remember to back up your data before starting any troubleshooting steps to avoid data loss.

If the issue persists, consider contacting a professional to diagnose the problem further or consider using software like AOMEI Backupper to keep your data secure during the troubleshooting process.