Genshin Impact Progress Lost: How to Fix and Recover?

Why I lost my progress in Genshin Impact

Genshin Impact is a wonderful and popular open-world action RPG game. Players experience a thrilling single-player campaign and embark on a quest to find their lost sister as visitors from another planet, solving their own puzzles and the mysteries of Teyvat. In this open-world game, players can fly across the big, wide world, swim in the clearest oceans and climb the highest mountains.

After spending hours and days in Genshin Impact, you'll never want to realise that progress in Genshin Impact has been lost. How does this situation occur?

• You log in with the wrong account. If you have multiple accounts in Genshin Impact, your progress may be lost because you logged in with the wrong account.
• Choose the wrong server. You may have selected the correct account but the wrong server.
• You have lost your Genshin Impact account. Your Genshin Impact account may be compromised by a third party and your progress may be lost.
• Resetting your Genshin Impact account will cause your Genshin Impact progress to be lost and you may lose all data.
• You have accidentally deleted the entire game folder. You may have moved the Genshin Impact game folder to the recycle bin folder and emptied it.
• Software crashes or Genshin Impact crashes can lead to data loss. The game cannot save your progress if Genshin Impact crashes on your computer.

How to recover Genshin Impact lost progress

There are two different methods to fix the lost game progress of Genshin Impact on computer depending on the situation. Don't forget to share our guide with other users!

Solution 1: How to fix Genshin Impact game progress loss with software

When you experience problems like Genshin Impact crash or Atomic Heart crash on your computer, your game progress will be unexpectedly lost. If you have deleted the Genshin Impact game folder, you may also lose your game progress. To fix the empty Genshin Impact game folder and recover the lost game progress, you need to find a reliable game data recovery program.

With so many free data recovery programs, which one should you choose? We know that MyRecover can recover lost game progress from Genshin Impact.

• It helps you to recover the folder with Genshin Impact screenshots. With this recovery tool, you can easily recover the lost screenshots.
• Recover lost game score of Hogwarts Legacy and lost game score of Genshin Impact and support recovery of other games.
• Recover data from local computer, USB sticks, external hard drives and other storage devices.

Step 1 Launch MyRecover > hover the mouse over the drive and click the Scan button.

Step 2 Filter files by modification date, size, path, etc. to search for the desired files.

Step 3 Select the desired data > Recover x files.

Solution 2. Solution for the loss of Genshin Impact progress withan account

If you have lost your Genshin Impact progress due to a lost account, you should try to reset your account as soon as possible.

You should send an email to Genshin Impact support to restore your account. Support will send you a link to restore your account as proof of ownership. After Genshin Impact has confirmed that you are the owner of the account, you will be notified again by email. Follow the detailed instructions below to recover your Genshin Impact account:

Step 1: Send an email to Genshin Impact support at [email protected]. In the email, state that you can no longer access your Genshin Impact account and describe your problem.

Step 2: After you have sent the email, Genshin Impact Support will send you a link to restore your account. It may take no longer than 24 hours for you to receive this response. Fill in all the information.

Step 3: To complete this confirmation, you will need a new email address that has never been used for a Genshin Impact account. Then click the ‘Submit’ button to finalise the form.

Note: It may take a few days before you receive a response from the Genshin Impact team. You can correct your lost Genshin Impact progress after you have restored the lost account.

Does Genshin Impact automatically record progress?

You should know that Genshin Impact is an online RPG game and the data is uploaded to the cloud. Unless there is a system or application crash, Genshin Impact will automatically record your game progress.

Your game progress will be automatically recorded when travelers take action or make a decision in the game. A nearby miHoYo server records progress, which passengers can access at any time when they are ready to start the day's adventures.

Your progress in Genshin Impact is unlikely to be lost if you uninstall and re-download the game. Make sure you have not removed all account information from the game server, otherwise your Genshin Impact progress will be lost and you will have to restart the game.

Summary

If you find that your Genshin Impact progress has been lost on your computer, you can use MyRecover to recover your lost Genshin Impact progress. This data recovery software can help you find lost Genshin Impact game background and recover Genshin Impact screenshots.