Troubleshooting: Veeam Instant Recovery Button Greyed Out

In Veeam Backup & Replication, the Instant Recovery feature is a powerful tool that allows users to quickly restore a virtual machine (VM) from a backup. However, an issue occurs where the button appears greyed out. When such an issue occurs, it may prevent timely recovery. The next section will provide you with the reason for this issue and how to resolve it.

Why is the Instant Recovery Button Greyed Out

There are several reasons why the Instant Recovery button may be grayed out, and these reasons are usually related to a number of factors, such as licensing. The following are some common reasons.

1. License Restriction

Veeam offers various licensing options, including Community, Standard, Enterprise, and Enterprise Plus. Instant Recovery is typically available for Standard and higher license levels, although certain advanced features may require an Enterprise or higher license level.

2. Incompatible Backup Types

Instant Recovery may only apply to specific backup types. For instance, it typically works with VMware and Hyper-V backups, but may not be effective for file-based backups or certain agent-based backups.

3. Backup Job Settings or Configuration

Instant Recovery can only be performed on restore points created as virtual machine backups and not from replica backups or other types of jobs that may lack the information needed to start the virtual machine. In addition, encryption settings or certain job configurations may affect availability.

Steps to Fix the Instant Recovery Button Greyed Out Issue

1. Verify Licensing: Open the Veeam Console, and navigate to Configuration > License to confirm that your license level supports instant recovery.

2. Check Backup Job Configuration: Ensure the backup is a VM backup job with available restore points.

3. Ensure File Accessibility: Confirm the backup file is not locked by another process by checking the Active Jobs tab.

4. Review Permissions: Check if the logged-in user has permission to perform instant recovery.

Instant Recovery via Efficient Tool AOMEI Cyber Backup

If the Veeam instant recovery button greyed out issue cannot be solved after trying the above solutions, you can try another instant recovery tool for your urgent needs. AOMEI Cyber Backup is a powerful instant virtual machine recovery tool designed for VMware ESXi to efficiently and accurately handle large-scale recovery tasks in a short period.

🎯Centralized Management: You can manage all your backups from a single, easy-to-use interface.
🔰Instant VM Recovery: It rapidly restores backup points for ESXi VMs, significantly decreasing enterprise downtime and protecting against financial losses.
📌Agentless Backup for VMs: It creates full, standalone image-level virtual machine backups of VMware ESXi and Hyper-V virtual machines.
✨High Compatibility: It supports various hypervisors, including VMware ESXi and Hyper-V ensuring that it can be seamlessly integrated into your existing virtualized environment.

※Follow these simple steps to set instant recovery

Step 1. In the AOMEI Cyber Backup web client, navigate to Backup Task to create a VMware backup for your VMs. In this process, you can schedule an automated backup for a VM recovery plan.

Step 2. Navigate to Task > Instant Recovery > + New Instant Recovery > Restore from task to configure the instant recovery.

Step 3. Click Select to choose the virtual machine and backup version.

Step 4. Choose the target device in Restore to.

Step 5. Then, set the hardware settings for the new virtual machine, such as the CPU quantity, CPU Cores, and memory size.

Click 6. Click Start Restore to start the instant restore.

Step 7. After creating VM instant recovery, you can click Start Migration to migrate the virtual machine back to the production environment.

Conclusion

There are many reasons why the Instant Recovery button in Veeam is greyed out, and this article lists only some common ones. The steps provided in this article can solve the problem of not being able to perform Instant Recovery and help you minimize downtime.