Solved: Can’t Login After Factory Reset Windows 10

Have you encountered the frustrating scenario of being unable to log in to your Windows 10 computer after performing a factory reset? This guide provides a comprehensive solution to resolve this issue, ensuring seamless access to your system.

Miya

by Miya Updated on May 31, 2024

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What is a Factory Reset?

A factory reset restores your computer to its original state by erasing all personal data, settings, and installed applications. It’s like hitting the reset button on your device, bringing it back to how it was when it left the factory.

When your computer performs abnormally or has an issue, you may want to have a Windows reset. However, after factoring reset your Windows 10 computer, you can't log in normally. 

Don't worry, in this article, we will explain why this happen and help you fix this problem.

Dell Factory Reset

Common Causes for Login Issues After Factory Reset

Here are some common reasons why you can't log in after factory resetting on Windows 10.

Incorrect Password: This could happen due to a simple typo or forgetting the correct password, especially if it was recently changed.

Incorrect account: Windows 10 allows you to log in using either a local account or a Microsoft account. After a reset, users often get confused about which account to use, leading to login problems.

Network Connectivity Problems: If your login process relies on a Microsoft account, any network issues can prevent the authentication process, resulting in failed login attempts.

Windows Updates: Sometimes, updates installed during or after a factory reset can cause compatibility issues or bugs that interfere with the login process.

System Settings Issue: System setup after system resetting can lead to log in failure.

How to Fix "Can't Log In After Factory Reset" in Windows 10

Here, we summarize 5 effective troubleshooting methods to help you out of this problem. You can try them one by one. But before getting started, please backup your system in case of any misoperation.

Solution 1. Make sure your account and password are correct

Please make sure you’re entering the correct account and password. If you don't remember the password, go to the Microsoft account page via your web browser to reset your password.

Solution 2. Booting into Safe Mode

Safe Mode is a diagnostic mode that starts your computer with a minimal set of drivers and services. It’s useful for troubleshooting various issues, including login problems.

Step 1. On the login screen, tap the power icon.

Step 2. Then press and hold the Shift key on your keyboard.

Step 3. Select the "Restart" button.

Step 4. In the recovery menu, go to "Troubleshoot" > "Advanced options" > "Startup Settings".

Step 5. Click "Restart" and then select "Enable Safe Mode".

enable safe mode

Solution 3. Check corrupted system files

Corrupted system files can lead to lots of issues including Windows login issues. You can use the "scannow" command to check and fix.

Step 1. Type "Command Prompt" on the search box. Right-click on the search outcome. Click "Run as administrator".

Step 2. When the Command Prompt is turned on. Type the "sfc / scannow" command and press Enter.

Step 3. Wait for the scanning. If there is system issue, it will automatically fix it.

sfc scannow

Solution 4. Check client profile settings:

Step 1. Type Control Panel in the search bar next to the Start menu and select it from the results.

Step 2. Click on User Accounts. Here you can manage different user accounts on the system, change account types, and modify other settings.

Step 3. If necessary, create another customer account and try to log in.

Solution 5. Reinstall Windows 10

Reinstalling the system is always a working solution for system issue. Here are how to reinstall Windows 10 operating system.

Step 1. Go to the Microsoft Windows 10 download page and download the Media Creation Tool.

Step 2. Open the Media Creation Tool and select Create installation media (USB flash drive, DVD, or ISO file) for another PC.

Step 3. Choose Language, Edition, and Architecture。

Step 4. Choose USB flash drive if you are using a USB, or ISO file if you plan to burn it to a DVD later. Follow the instructions to complete the process.

Step 5. Insert the USB flash drive or DVD into your PC. Restart your computer and boot from the installation media. 

Step 6. When prompted, press any key to boot from the installation media. The Windows Setup will start.

Step 7. When the program ask a installation type in Windows Setup. Select  Custom: Install Windows only (advanced).

custom

Step 7. Select the partition where you want to install Windows 10. Typically, this is the primary partition (often labeled as Drive 0 Partition 1). If you want to completely wipe your drive, you can delete all partitions and create a new one. Be cautious, as this will erase all data on the drive.

Step 8. Follow the prompts to complete the installation. Your PC will restart several times during this process.

Utilizing AOMEI Backupper to back up Windows 10

Before attempting any repair steps, it is very important to backup your Windows 10 system to prevent information leakage.AOMEI Backupper is a comprehensive solution for making reliable system backups without any problems.

AOMEI Backupper

Best free Windows backup software.

Step 1. Download and install AOMEI Backupper

Step 2. On the AOMEI Backupper interface, choose the Backup tab at the left panel > Choose the System Backup

system backup

 

Step 3. Now you can select a destination path (your USB drive or external disk) to save the system backup image file.

select destination

 

Tip: The partitions associated with system files will be selected automatically, you don’t have to select manually.

Step 4.  Click Start Backup button to create the system backup.

FAQs About login issues after factory reset in Windows 10

Q1: Could I at any point recuperate my failed to remember secret phrase after plant reset?
A: Use Windows Recuperation Climate (WinRE) or Order Brief to reset your secret word in the event that you fail to remember it.

Q2: Will making another client account fix login issues?
A: Making another client profile can stay away from profile annihilation and empower effective login.

Q3: Will I uninstall processing plant settings if login issues remain?
A: Reestablishing or reinstalling Windows 10 utilizing a reinforcement can assist with investigating changes and resolve login issues.

End

To sum up, the problem of not being able to log in after Windows 10 factory reset can be solved by the above solution. Backing up your information with software such as AOMEI Backupper can further improve the security of your information and make the recovery process smoother.

Miya
Miya · Editor
Miya has an excellent insight and receives professional and systematic technical training since joining AOMEI. She has a comprehensive understanding of computer issues, aiming at helping users troubleshoot all kinds of problems. A lot of computer users around the world have found her articles very helpful!