OneDrive Mac Not Syncing? Here’s How to Fix It Fast

After Updating to Sonoma 14.0 my OneDrive Stopped Synchronizing

The Critical Role of OneDrive in Mac Workflows

In today’s digital environment, OneDrive is more than just a cloud storage solution—it’s a cornerstone of productivity. When OneDrive stops syncing on your Mac, it can create significant disruptions. Files you depend on might not update, and your ability to collaborate could be hampered. Understanding why these issues arise is crucial to resolving them efficiently.

Common Causes of OneDrive Mac Not Syncing Issues

As with many issues we face on our MacBooks, problems with OneDrive not syncing can stem from a variety of causes. Understanding these potential reasons is key to troubleshooting and resolving the issue efficiently.

🚩Network Instabilities: A weak or intermittent internet connection can prevent OneDrive from syncing properly.
🚩Outdated Software: Running an outdated version of OneDrive or macOS can lead to compatibility issues that disrupt syncing.
🚩File Restrictions: Certain files or folders may not sync due to size limits, special characters in file names, or permissions issues.
🚩Software Conflicts: Third-party applications or security settings may interfere with OneDrive’s ability to sync files.
🚩Corrupted OneDrive Cache: An overloaded or corrupted cache can cause OneDrive to malfunction, leading to syncing problems.

Proactive Measures to Prevent Sync Issues

To avoid encountering OneDrive sync issues on your Mac, ensure that your software is always up to date. Regularly clear out your OneDrive cache and maintain a stable internet connection. Additionally, familiarize yourself with OneDrive's file limitations to ensure smooth operation.

Fix OneDrive Sync Issues on Mac

Solution 1: Check and Improve Your Internet Connection

A reliable internet connection is fundamental for OneDrive to sync files seamlessly. Here’s how to make sure your connection isn’t the problem:

1. Test Your Internet Speed: Use tools like Speedtest to check if your connection is fast and stable. Slow or unstable internet can interrupt syncing.
2. Switch to a Wired Connection: If possible, connect your Mac to the internet using an Ethernet cable. This provides a more stable connection than Wi-Fi.
3. Restart Your Router: Sometimes, simply restarting your router can resolve connectivity issues that are preventing OneDrive from syncing.
4. Disconnect and Reconnect Wi-Fi: Temporarily disconnecting and reconnecting to your Wi-Fi network can refresh your connection and resolve minor issues.
5. Avoid Network Congestion: Make sure other devices aren’t overloading your network, which could slow down your internet connection and disrupt syncing.

Solution 2: Update OneDrive and macOS

Outdated software is a common culprit in syncing problems. Follow these steps to ensure your software is up to date:

1. Update OneDrive: Open the OneDrive app on your Mac, click on the OneDrive icon in the menu bar, and select "Check for updates." Install any available updates.
2. Update macOS: Go to "System Preferences" > "Software Update" and install any pending macOS updates. Compatibility with the latest system improvements can resolve many syncing issues.
3. Reinstall OneDrive: If updating doesn’t solve the problem, try uninstalling and reinstalling OneDrive. This can resolve any software corruption that may be causing issues.
4. Check Compatibility: Ensure that the version of OneDrive you’re using is compatible with your version of macOS. Incompatibilities can often lead to sync failures.
5. Restart Your Mac: After updating or reinstalling software, restart your Mac to apply changes and clear any temporary glitches that might be affecting syncing.

Solution 3: Clear OneDrive Cache and Reset Sync

A corrupted OneDrive cache can be the root cause of syncing problems. Here’s how to clear the cache and reset syncing:

1. Quit OneDrive: Click the OneDrive icon in the menu bar, then select "Quit OneDrive" to close the application.
2. Access Library Folder: In Finder, press Command + Shift + G to open the “Go to Folder” dialog. Enter ~/Library/Caches and press Enter.
3. Delete OneDrive Cache: Locate the folder named "com. Microsoft.OneDrive" and delete it. This will remove the cache files that may be causing the issue.
4. Restart OneDrive: Open OneDrive again and sign in. The application will rebuild its cache, which should resolve any issues related to corrupted files.
5. Reset OneDrive Sync: If the problem persists, consider resetting OneDrive completely. Hold the Option key and click the OneDrive icon in the menu bar, then select "Reset OneDrive." This will reset all sync connections and settings.

Alternative Tool: AOMEI Backupper Sync Files on Mac

While OneDrive is a convenient tool for transferring files across devices, it can occasionally cause problems due to improper usage. If you're tired of constantly searching for fixes online, you might want to explore an alternative Mac data synchronization solution. AOMEI Backupper Mac offers a dependable option for syncing your crucial files to your Mac. With its user-friendly interface and powerful capabilities, it simplifies data protection, ensuring your files are securely managed and organized. This software provides a seamless experience, making it easier to safeguard your data and keep it accessible whenever needed.

AOMEI Backupper Mac

 

Free Mac sync software to sync files and folders automatically

Download Freeware macOS 10.15 or later

Step 1: Download and install AOMEI Backupper Mac. Once the installation is complete, launch the application and select "New Task" to begin the process.

Step 2: Choose the sync method that suits your needs best. If you're syncing between two folders, consider options like Mirror Sync or Two-Way Sync for optimal results.

Basic Sync: This feature enables you to move files from one location to another without removing the originals. It’s an ideal choice when you need to duplicate files without affecting the source.
Mirror Sync: Mirror Sync ensures that the destination folder is an identical copy of the source. Any deletions made in the source will also be reflected in the destination, keeping both folders precisely in sync.
Two-Way Sync: Two-Way Sync keeps both the source and destination in perfect harmony. Changes in either location are automatically reflected in the other, ensuring consistency across both folders.

Step 3: Select both the source folder and the destination folder for your sync operation.

Step 4: Customize your sync settings, including scheduling options and any other preferences that match your specific workflow requirements.

You have the flexibility to choose how frequently the sync occurs—whether that’s once, hourly, daily, weekly, or monthly. You can also schedule the exact start time and decide whether the system should enter hibernation or shut down after the sync completes.

The Options menu offers further customization, allowing you to include or exclude specific files and folders, giving you full control over the synchronization process.

Step 5: After ensuring all settings are in place, click the "Sync" button to start the process and wait for it to finish.

Frequently Asked Questions (FAQ)

Q 1: How can I speed up OneDrive syncing on my Mac?

A 1: To speed up syncing, ensure you have a fast and stable internet connection. You can also reduce the number of files syncing at once by selectively choosing which folders to sync. Additionally, close any other applications that may be using significant bandwidth or processing power, and ensure that OneDrive is up to date.

Q 2: What should I do if OneDrive is stuck on "Processing changes"?

A 2: If OneDrive is stuck on "Processing changes," try pausing and then resuming the sync. You can do this by clicking on the OneDrive icon in the menu bar, selecting "More," and then choosing "Pause syncing." Wait a few moments before resuming. If this doesn’t work, restart your Mac and OneDrive. Clearing the OneDrive cache or resetting the sync connection can also resolve this issue.

Q 3: How do I stop OneDrive from syncing certain folders on my Mac?

A 3: To stop OneDrive from syncing specific folders, click the OneDrive icon in the menu bar, select "More," and then choose "Preferences." Go to the "Account" tab and click "Choose folders." Uncheck the boxes next to the folders you don’t want to sync. This will remove the selected folders from your Mac but keep them in the cloud.

Pro Tips to Ensure Seamless OneDrive Syncing

• Regularly Update All Software: Keeping your OneDrive and macOS up to date ensures compatibility with the latest features and security patches. Regular updates reduce the risk of syncing issues caused by software conflicts.
• Use Selective Sync Wisely: Selective sync allows you to choose which folders to sync with OneDrive. By limiting the number of files syncing at once, you can speed up the process and reduce the likelihood of errors.
• Maintain a Stable Network Connection: Ensure that your network connection is stable and strong, especially when syncing large files or folders. If possible, switch to a wired Ethernet connection for more reliable performance.

Conclusion

Resolving OneDrive syncing issues on your Mac requires a clear understanding of the potential causes and a methodical approach to troubleshooting. By following the solutions and tips outlined in this guide, you can restore your OneDrive to full functionality and prevent future disruptions. Remember, tools like AOMEI Backupper offer an additional layer of security, ensuring your data is always backed up and protected. With this knowledge, you’re well-equipped to handle any syncing challenges that come your way.