iPad Not Showing Up in iTunes on Windows 11/10? [8 Fixes]

Why is iPad not showing in iTunes? How to get iTunes to recognize iPad? Read this post to learn the reasons and corresponding ways to fix iPad not showing up in iTunes Windows 11/10.

Lena

By Lena / Updated on October 10, 2024

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With iTunes, you can easily sync files to your device, back up important data, or upgrade software. No matter what, you need to connect your iPad to iTunes first before you can start the operation, but you find that the iPad is not showing up in iTunes. It is a common problem that many users have reported. Why is the iPad not showing up in iTunes? Luckily, this post will tell you why the iPad is not showing up in iTunes and how to solve this issue quickly.

iPad not showing up in iTunes

Why Is the iPad Not Showing Up in iTunes?

It is difficult to determine the exact cause of this problem. Below are some of the possible reasons behind the issue of iPad not showing up in iTunes Windows 11/10.

● Computer is not trusted by iPad. iTunes will not be able to detect your iPad if you don’t trust the computer.
● Faulty USB port or cable. When the cable is worn and broken inside, it will not be able to connect the iPad to the computer smoothly.
● Outdated operation system. The bugs in the OS may prevent your computer from detecting your iPad.
● Problems with Apple’s Windows driver. Your computer will not detect your iPad when there is a driver problem.
● Unknown errors of iPad/computer. Temporary software glitches can also cause iPad not showing up in iTunes problem.

How to Fix iPad Not Showing Up in iTunes

What to do if iTunes doesn’t recognize iPad? Don’t worry too much! Here are some of the working methods that can help you fix the iPad not showing up in iTunes issue. You can also try these fixes if the iPad not showing up in iTunes recovery mode.

Fix 1. Make sure you have trusted the computer

Please make sure you have trusted the computer on your iPad. Otherwise, you will meet iPad not showing up in iTunes problem. Usually, when you connect your iPad to your computer, a pop-up message appears on your device. You should tap Trust so that iTunes can detect your iPad. Maybe you didn't notice the message.

  • Just unlock your iPad and see if a message pops up, if so, please tap Trust.

Trust computer

  • If you accidentally tap Don’t Trust, you can go to Settings > General > Reset (Transfer or Reset iPad > Reset in iPadOS 15 and later) and choose Reset Location & Privacy to reset the choice. After that, when you plug in your iPad, you will see the Trust This Computer notification.

Fix 2. Restart your iPad and computer

When you meet iPad not showing up in iTunes problem, a worthwhile solution is to restart your device. It can help clean up system glitches that caused the problem. You can follow the steps below to force restart your iPad.

● Force restart iPad without the Home button

Press and quickly release the volume button nearest to the top button > Press and quickly release the volume button farthest from the top button > Press and hold the top button until the Apple logo appears.

● Force restart iPad with Home button

Press and hold the top button and the Home button at the same time until the Apple logo appears.

Force restart iPad

Fix 3. Check USB cable & port

You never know when your hardware will break down. The issue could be related to the USB cable or USB port. Hardware failure can sometimes cause connectivity issues. If possible, you can try a different USB port or USB cable.

If needed, you can carefully clean the port of iPad and computer. By the way, it’s recommended to use the USB cable that comes with your iPad or an Apple-certified cable.

Apple cable

Fix 4. Reinstall Apple mobile device USB driver

Your Windows computer will not recognize your iOS device correctly when there is a problem with the driver. Therefore, when iPad not showing up in iTunes on Windows 11, 10, you can reinstall or update the driver to fix the problem.

If you downloaded iTunes from Microsoft Store:

  • Plug in your iPhone and unlock it.
  • Go to Start and type Device Manager in the search bar > Choose Device Manager.
  • Find Portable Devices and click it > Right-click Apple iPad and choose Update driver.

Update driver

  • Choose Browse my computer for driver software option > Choose Let me pick from a list of available drivers on my computer option.

Let me pick

  • Choose the device driver and click Next.

Choose driver

  • After that, it will begin to install the driver on your computer > Click Close when it’s done.
  • Restart your computer and check whether your computer can recognize your iPad.

If you downloaded iTunes from Apple website:

  • Connect your iPad to computer and unlock it.
  • Press the Windows key and R key at the same time to open Run box.
  • Copy and paste %ProgramFiles%\Common Files\Apple\Mobile Device Support\Drivers to the box and press Enter.
  • Right-click usbaapl64.inf or usbaapl.inf > Choose Install option.

Install

Fix 5. Disable or uninstall security software

iPad not showing up in iTunes problem may be caused by security software. You may temporarily disable security software or antivirus software. Or you can go to Control Panel > Programs to uninstall the software.

Fix 6. Update iTunes, iPadOS, Windows OS

Outdated operating systems may have errors and faults that may prevent iTunes from recognizing your iPad. When iPad not showing up in iTunes on Windows 11, 10, you can update iPadOS, iTunes and Windows OS to the latest version.

✏ Update iTunes: open iTunes > click Help from the menu bar > select Check for Updates. Or you can go to Microsoft Store to download the latest version.

Update iTunes

✏ Update iPadOS: go to Settings > General > Software Update > tap Download and Install if a new version is available.

Update iPadOS

✏ Update Windows OS: go to Start > Settings > Update & Security > Windows Update to install the latest updates.

Update Windows

Fix 7. Check Data and Time

iPad not showing up in iTunes problem will occur due to the wrong date and time. Incorrect date and time can interfere with iTunes syncing so you meet the problem. You can go to Settings > Time & language > Date & time and let it set your time zone automatically.

Fix 8. Conntact Apple Support

If iTunes still doesn’t recognize your iPad, you can contact Apple Support for help. Visit https://support.apple.com/contact and find the contact information. Or you can bring your iPad to a nearby Apple Store and have it checked by a professional.

Apple Support

Bonus Tip: How to Use iTunes Alternative to Transfer Data

It will take quite a while to fix the iPad not showing up in iTunes problem. If you have an urgent need to transfer data or backup iPad, you can use iTunes alternative for Windows as a workaround.

iTunes alternatives like AOMEI FoneBackup can help you transfer data between iPad and Windows PC, between iPad and another iPhone iPad. It is able to transfer both purchased and non-purchased items. What’s more, it will not erase any existing data on the device.

Below is an example of transferring music from a computer to an iPad. You can click the download button to get AOMEI FoneBackup and give it a try.

Download Freeware Win 11/10/8.1/8/7
Secure Download

Step 1. Launch AOMEI FoneBackup > Connect your iPad to the computer via USB cable > Trust the computer.

Step 2. After AOMEI FoneBackup detects your device, choose Phone Transfer > Go to PC to iPhone and click Get Started.

PC to iPhone

Step 3. Choose the Music icon > Choose the songs you’d like to add to your iPad. You can drag and drop songs into the box. Or you can click anywhere in the box to browse the computer and select the songs.

Choose Music

Step 4. Finally, click Start Transfer.

Start Transfer

💡 Notes:

When you want to transfer music from iPad to computer, just choose iPhone to PC to make it. AOMEI FoneBackup supports data transfer between different Apple IDs, which means you can share purchased songs with family and friends.

AOMEI FoneBackup also supports data backup and restore. If needed, you can go to Phone Backup to backup all content or important files. What’s more, it supports selective restoration, which is not supported by iTunes.

Phone Backup

Final Words

That’s all about how to fix iPad not showing up in iTunes problem. When you connect your iPad to computer, you should tap Trust on the pop-up message so that your computer and iTunes can detect your device. In addition, you can check the USB connection, update software, reinstall Apple driver to troubleshoot the problem. If it still doesn't work, you can contact Apple Support or use an iTunes alternative as a workaround.

Lena
Lena · Editor
Lena is an editor of Aomei, with years of experience in the field of mobile data backup and transfer, possessing rich expertise in solving iOS-related issues. She loves traveling, eating, reading and so on. She takes most of her time with her family when she is not working.