Updated! 5 Fixes to Smart Switch Didn’t Transfer Messages

When switching from one Samsung device to another, Smart Switch is the go-to tool for many users. It promises a seamless transfer of all your essential data, including messages, photos, and apps. However, some users find that their messages didn’t transfer as expected. This can be incredibly frustrating, especially if those messages contain important information.

In this comprehensive guide, we’ll explore why your messages might not have transferred, provide several fixes to the Smart Switch didn’t transfer messages problem.

Why Didn't Your Messages Transfer with YourSmart Switch?

Before jumping into the fixes, it's essential to understand why Smart Switch may not have transferred your messages. Several factors can interfere with the process:

❌ Operating System Differences
If your old and new Samsung devices are running different versions of Android, compatibility issues could arise.

❌ Low Storage on the New Device
If your new Samsung device is running low on storage space, Smart Switch may skip transferring your messages to avoid filling up the memory. This can happen even if there seems to be enough space for other types of data.

❌ Corrupted Files
If the backup file used by Smart Switch to transfer your data is corrupted, it may cause certain data, like messages, to fail during the transfer process.

❌ Incorrect Transfer Settings
Sometimes, the simplest answer is the correct one. If you didn’t select the “Messages” option in Smart Switch’s settings during the transfer process, then, naturally, your messages wouldn’t have been transferred.

Fixes to Smart Switch Didn’t Transfer Messages

Now that we've covered some potential reasons your messages didn't transfer, let's dive into the solutions. Each of these fixes is designed to address a specific issue, so you can try them one after another to fix Samsung Smart Switch did not transfer text message.

1# Verify Smart Switch Settings

The first step is to ensure that Smart Switch is correctly configured to transfer your messages.

On your old Samsung device, open Smart Switch, and go through the transfer process. When preparing to transfer, make sure the  “Messages” option is selected. If it wasn’t selected during your first attempt, that could be why your messages didn’t transfer.

2# Check Devices Compatibility

If the Smart Switch fails to connect the device, it is incompatible with the devices you are using. So go to the Smart Switch Page, where you can quickly verify the criteria. Simply choose the "Requirements" option, and you will be able to view the application's requirements.

3# Check Devices Connection

If your devices are fully compatible with Smart Switch and you’ve set up the Smart Switch transfer properly, but still, you may find Smart Switch not transferring messages.

The problem may occur if neither device’s WiFi function is enabled. Go to Settings > WiFi and turn it on. Preferably, connect both devices to the same WiFi network. You may also enable WiFi from the notification tab.

4# Check Necessary Permissions

As previously said, if Smart Switch is not transferring messages/apps/photos, it implies you didn't give the necessary rights. To do so, follow the instructions below.

Step 1. On the old Samsung phone, hold the Smart Switch app until you get and click the app info menu > Click the Permissions option.

Step 2. Choose Storage, Contacts, Call, SMS, Files, and media permission from the menu.

Repeat the same steps on your new phone, and you will be ready to transfer the files.

5# Update or Reinstall Smart Switch

If any of these methods do not work for you and Smart Switch not transferring messages, the problem is with your application. We recommend upgrading and reinstalling the app to resolve the issue. To reinstall your Smart Switch application, follow the steps outlined below.

Locate and hold the Smart Switch app to uninstall the app. Then, go to the Google Play Store to reinstall Smart Switch on your Samsung phone to check whether your issue gets fixed.

Bonus: Selectively Transfer Files from Samsung to Samsung

If you're still encountering issues with Smart Switch, or if you want more control over what gets transferred, you can use a third-party tool like AOMEI FoneBackup. This tool allows you to selectively transfer files between brands of Android phone and iOS devices, including messages, photos, videos, and more.

You can download AOMEI FoneBackup to your devices from Google Play Store, and let’s have an overview of how to transfer selective files between Samsung phone using AOMEI FoneBackup.

Step 1. On two devices, enable Wi-Fi option but do not connect anyone> Launch AOMEI FoneBackup.

Step 2. On either device, tap Connect Device > Connect to Android. Then, tap the name of the other device to connect to your Samsung phone.

Step 3. On the source Samsung phone, click File Transfer > Preview and select the files you’d like to transfer to the target phone > Tap Send to start.

Step 4. On the target phone, tap Confirm to receive files. Wait for the process to complete.

? To check the transferred files,
• The transferred photos and contacts will be saved in Photos app and Contacts app.
• Songs, videos, and others are saved in "Received Music", "Received Videos", etc. folders in AOMEI FoneBackup and you can tap to browse them.

Conclusion

You learned all of the various solutions to the Samsung Smart Switch didn’t transfer messages. You can try these methods one by one to resolve the app issue in minutes.

Always remember to back up your data before performing any major transfers or resets, and if all else fails, consider seeking help from Samsung’s customer support for further assistance.