Before seeking technical support, first, we suggest you refer to our tutorials at: /features/

If you cannot find what you are looking for and need further help, please do not hesitate to send an email to [email protected] , or visit https://www.ubackup.com

If you encounter a problem, there is a "log" folder in the installation directory of the program. If necessary, you could compress it to a ".zip" file and send to us so we can help you more efficiently.